49 Customer Service, Receptions, and Complaints jobs

Reference Number: S100-21-796 Closing Date: 24-01-2021 Employment Type: Permanent Full Time We are seeking an experienced team leader with an outstanding knowledge of the local area and passion for tourism. Applications close Sunday 24 January 2021 [ Preview The Position Requirements ] [ Application Information ] [ Position Description ] Note: Candidates using mobile devices are strongly advised to use a desktop computer to complete the application forms as they require extensive amounts of typing.

Closing Date: 25/01/2021 Salary: $57,117.48 - $60,676.12 Job Type: Permanent - Part Time Location: North Road Office Job Category: Call Centre and Customer Service The City of Albany is one of Western Australia’s most important and historic regional Cities. The services, facilities and activities that we offer are continually evolving and expanding. As an employee of the City, you can help us to reach our full potential. We employ around 380 staff members and provide an exceptional and committed service to the City of Albany and we create an environment where every employee has an opportunity to succeed. We are committed to a more diverse workforce and promote diversity and equal opportunity employment. Job Description The City of Albany’s Customer Service Team is looking for an experienced and customer focused individual to take up the role of Customer Service Officer. Reporting to the Customer Service Supervisor, this role will see you...

About Us Kempsey Shire Council is located on the Mid North Coast of New South Wales and is known for its genuine hospitality, pristine beaches, sub-tropical rainforests, mountain ranges, rock river gorges, sprawling farmland and peaceful villages. The Opportunity The position of Customer Service Officer is one of extreme importance to Council, as the role can impact positively on how the entire organisation is viewed by the community. The nature of the work involves meeting customer needs and exceeding customer expectations, through the provision of efficient and courteous service to internal and external customers. This challenging role is to be undertaken in a busy work environment which requires staff to balance competing priorities, available resources and regulatory constraint. To be successful in this role, you should possess a Certificate III in Business Administration or other relevant qualification and/or demonstrated work experience relevant to the role;...

About Us Kempsey Shire Council is located on the Mid North Coast of New South Wales and is known for its genuine hospitality, pristine beaches, sub-tropical rainforests, mountain ranges, rock river gorges, sprawling farmland and peaceful villages. The Opportunity Reporting to the Head of Operations of the Slim Dusty Centre, the Customer Experience Officer position contributes directly to the overall visitor experience, providing high level customer service across all functional areas of the centre including visitor information, museum, gallery, retail shop, food and beverage, event services and general operations. To be successful in this role you will be an energetic team player with a customer service focus who is willing to work across many different functional areas and have a desire to be a part of a high performing, engaged and dedicated team committed to ensuring the highest level of customer experience at the centre. Specific requirements Able...

Job No: GR3369 Location: Hurstville About Our Council Georges River Council is a leading, people-focused organisation delivering outstanding results for our community and city. Our council is dedicated to helping protect our natural environment, providing vibrant public places, sustaining and developing a thriving creative culture and enabling people to move around the area easily. We offer access to a mix of housing options, create exciting job and business opportunities. We are experiencing exciting transformation, with numerous city-changing initiatives and projects underway. Library Services Georges River Libraries have 79 staff working across our five libraries. All our staff are committed to and passionate about working with our local community to provide them with innovative and accessible resources. Our public library purpose is to provide professional and open access to information as well as to provide a place for the whole community to come...

Castle Hill, Australia Reference: 5341511 About the role: This is an opportunity for a temporary full time Lodgement and Enquiry Officer to join The Hills Shire Council's Customer Service Team. Located in our modern offices in Norwest this role services both internal and external customers with a focus on the lodgement of applications. This temporary position is available to commence immediately with an expected completion in mid-December 2021. Duties include: Resolve general and escalated customer enquiries in Business Information, Customer Service Centre and Lodgement and Customer Support Complete the timely and effective lodgement of applications to council standards, through the provision of quality pre-lodgement development advice Process and disseminate a range of customer transactions including application enquiries and lodgement, fee estimates, cash handling and payments, requests for service or information About you: To be...

Castle Hill, Australia Reference: 5341511 About the role: This is an opportunity for a temporary full time Lodgement and Enquiry Officer to join The Hills Shire Council's Customer Service Team. Located in our modern offices in Norwest this role services both internal and external customers with a focus on the lodgement of applications. This temporary position is available to commence immediately with an expected completion in mid-December 2021. Duties include: Resolve general and escalated customer enquiries in Business Information, Customer Service Centre and Lodgement and Customer Support Complete the timely and effective lodgement of applications to council standards, through the provision of quality pre-lodgement development advice Process and disseminate a range of customer transactions including application enquiries and lodgement, fee estimates, cash handling and payments, requests for service or information About you: To be...

Reference Number 18503 Employment Type Temporary Department Social Enterprise and Local Jobs Location Greensborough Service Centre, 1 Flintoff Street, Greensborough 3088 Band BAND 3 Salary $60,984.49 Hours 30.40 Position Summary This is an identified position for alumni of Banyule’s Inclusive Employment Program Customer Service Support Officer - Working as the Customer Service Support Officer in the Customer Service team, you will: Support the provision of excellent service to customers contacting Banyule City Council Provide efficient, professional and courteous advice, information & follow up Assist with contact centre operation including web-chat, email and phone calls What we are looking for: Basic knowledge and understanding of a customer service role Good oral and written communication skills Basic computer skills Must be an alumnus of the Inclusive...

Cannington, Australia Reference: 5332394 The City of Canning aims to be a welcoming and thriving city, giving our people an opportunity to thrive through work that truly makes a difference! We now have an exciting opportunity for a customer focused safety expert to join us as a Community Safety Officer on a permanent full-time basis. Impact the Community in a Big Way! The role reports to the Senior Community Safety Officer and will be responsible for responding to customer requests and conducting highly visible community patrols in an effort to deter anti-social or criminal behaviour. Duties also include the proactive reporting and follow-up of issues that may impact community safety as well as education and enforcement of relevant legislation and local laws including the control of animals, parking, litter, abandoned vehicles and off road vehicles. Permanent full time position covering a seven on/seven off roster $72,202.62 - $79,087.81 per annum +...

Fixed-term, full time (Parental Leave Contract to March 2022) Salary $65,355 - $76,549pa Flexible working arrangements Professional development Health and wellbeing program A challenging and rewarding role exists for a suitably experienced Rates Officer to join the Rating Services team at the City of Armadale. The main focus of this role will involve the provision of effective rating services as per the needs of a varied stakeholder base, in accordance with legislative requirements. The ideal candidate will be someone capable of providing a high level of customer service and have exceptional analytical skills which can be applied in a variety of situations. In order to be successful, you must ideally possess experience in rating services and systems, sound numeracy and communication skills and have well developed computer skills. To Apply: Applications must be submitted online and include a covering letter, detailed resume and an address of...

Closing Date: 24/01/2021 Salary: $65,680.68 - $73,882.12 Job Type: Permanent - Full Time Location: Singleton Council Administration Building Job Category: Administration and Office Join our journey to become the best council in Australia! We are looking for a passionate and hardworking Senior Administration and Customer Service Officer to join our team at Singleton Council. In this role, you’ll make a real impact on the everyday lives of people within our community by achieving important outcomes for Singleton to grow and flourish. About us Singleton Council has a long and proud history. From our agricultural foundations to our abundant natural resources, we are more than just New South Wales’ largest producer of coal. Singleton has developed into the economic beating heart of the State and a centre of industry, heritage, tourism and community. Here at Council, we offer a wide range of services to our community, supporting our vision to be...

Closing Date: 17/01/2021 Salary: $14,065.00 - $15,821.00 Job Type: Permanent - Part Time Location: Singleton Public Library Job Category: Government, Defence & Emergency Join our journey to become the best council in Australia! We are looking for a passionate and hardworking Library Assistant to join our team at Singleton Council. In this role, you’ll make a real impact on the everyday lives of people within our community by achieving important outcomes for Singleton to grow and flourish. About us Singleton Council has a long and proud history. From our agricultural foundations to our abundant natural resources, we are more than just New South Wales’ largest producer of coal. Singleton has developed into the economic beating heart of the State and a centre of industry, heritage, tourism and community. Here at Council, we offer a wide range of services to our community, supporting our vision to be vibrant, sustainable, connected and...

Reference Number 13467 Employment Type Permanent Full Time Directorate Leisure & Community Development Department Leisure Location Sam Merrifield Library Banding LIB5A - LIB5E Salary $74,423.63 to $86,408.27 Position Summary Reference number: 13467 Closing date: 11:45pm, Wednesday 27 January 2021 Permanent Full-Time Position, 35 Hours Per Week $74,423.63 - $86,408.27 per annum plus 9.5% superannuation Play a key role in online engagement with the community About Moonee Valley City Council Libraries Moonee Valley City Council provides library services at five locations across the municipality; Ascot Vale Library, Avondale Heights Library and Learning Centre, Flemington Library, Niddrie Library and Sam Merrifield Library (Moonee Ponds). Services include availability and loans of books and other materials, collection management, information provision, access to computers and the...

Reference Number 13399 Employment Type Permanent Part Time Directorate Leisure & Community Development Department Leisure Location Ascot Vale Library, Avondale Heights Library & Learning Cntr, Flemington Library, Niddrie Library, Sam Merrifield Library Banding Library Collections Support Officer Salary $34.17 to $37.65 Position Summary Reference number: 13399 Closing date: 11:45pm, Wednesday 20 January 2021 Permanent Part-Time Position 14 Hours Per Week $34.17 - $37.65 per hour plus 9.5% superannuation About Moonee Valley City Council Libraries Moonee Valley City Council provides library services at five locations across the municipality: Ascot Vale Library, Avondale Heights Library and Learning Centre, Flemington Library, Niddrie Library and Sam Merrifield Library (Moonee Ponds). Services include availability and loans of books and other materials, collection management,...

Be the first point of contact for any Mayoral or Councillor enquiries Permanent full-time, Werribee-based Salary from $91063.04 plus 9.5% Superannuation We are Wyndham , one of Australia’s fastest growing and most diverse cities. Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new residents by 2040. Shape new possibilities. Be part of something more. A bit about the role Reporting to the Coordinator Governance, Corporate Affairs, this role acts as the first point of contact for any Mayoral and Councillor queries. As someone who highly organised, customer centric and understands political sensitivity, you will soon gain the confidence and trust of the Mayor, Councillors and key Council personnel. What you’ll deliver Administrative and secretarial support to the Mayor and Councillors....

Reference number 2020.092 Job Type Full Time Package Grade 5, salary range is $74,617 p.a. with progression to $82,362 p.a. on demonstrated competencies, with performance progression to $87,405 p.a. Position Description 2020-Customer-Experience-Team-Leader-Position-Description-Grade-5-December-2020.pdf(PDF, 428KB) THE POSITION: The Customer Experience Team Leader is to provide an efficient and effective library and information service to meet the needs of the community by managing the day-to-day operations of customer service of one of the libraries with a focus on creating a positive customer experience outcome and with the general direction and support from the Customer Experience Coordinator. It is responsible for functions within their library and supervises a team of skilled staff ensuring that customer applications and requests allow the organisation to undertake its core business, meet its legislative obligations as well as build corporate...

Job no: 494904 Work type: Full time Location: Melbourne Categories: Management, Technical Permanent Full Time (Flexible) Band 8 - Package starting from $140,274 - $149,000 (inclusive of super) + RDO + Option of a vehicle Council seeks the services of a highly qualified and experienced building surveyor to complement a committed and enthusiastic team of professionals. Yarra Building Services provides statutory and Building Permit services to the City of Yarra dealing with a range of building types. The position will suit a person who seeks to further develop and enhance their existing skills in Building Surveying and management. If you are a self-motivated, team orientated, success driven and customer focused building surveyor then this position may be for you. What you will need to succeed: Ability to promote a commitment to ongoing excellent customer service within the Building Services Unit and working effectively across departments and with...

Req ID: 545264 Personnel Area: Lifestyle & Community Services Branch: Library Services Salary Range: AUD $63,765 to $68,220 this is the fulltime salary 1 x Permanent fulltime (Chermside) 1 x Flexible permanent part time (Everton Park) IS THE COMMUNITY AT THE HEART OF EVERYTHING YOU DO? Brisbane City Council libraries provide a wide range of services including book clubs, reading programs, computer training, events and workshops. In partnership with the community, we deliver a range of learning programs, which foster a love of reading, culture and ideas. Brisbane libraries are a vibrant hub of activity offering first class facilities, events and activities for every age group within the local community. Brisbane City Council is searching for a skilled and enthusiastic Library Technician to join their knowledgeable team. Library Technicians play an essential role in delivering high standards of library services in a modern and continuously changing...

Req ID: 545501 Personnel Area: Lifestyle & Community Services Branch: Library Services Salary Ranges: AUD $53,987 to $57,601 per annum remuneration stated is for the full-time positions. Location: Various locations across Brisbane. Flexible permanent part time based in the flexi pool. Flexible permanent part time based at a fixed library location. Have you always wanted to work in a dynamic and stimulating workspace? Are you excited by community engagement, sharing your literary knowledge and exploring new technologies? Then this is your chance to build a rewarding career in library services. Our Libraries provide a wide range of services including book clubs, reading programs, computer training, events and workshops. If you are prepared to go the extra mile to make a genuine impact within your local community, Brisbane City Council is looking for committed Library Assistants, passionate about delivering quality customer service. About the roles:...

Req ID: 514045 Personnel Area: Organisational Services Branch: Support Services Centre Salary Range: $53,987 - $57,601 Work type: Permanent Full-time Records Management Support Officer – Active File Storage Information Services Branch (ISB) is responsible for development of ICT strategy that supports the business objectives of Council as a whole, as well as information management and ICT service delivery in Council. Part of these services includes responsible management of paper records and files at dedicated facilities and at various Council locations. This position involves the hands-on management of physical paper files and records, as well as using information management software and devices. You must be able to comfortably and safely work at heights, navigate in confined spaces, and be able to lift heavy objects. We are looking for a team-player who understands that teamwork is just as important as the ability to focus on individual tasks. You...