72 Customer Service, Receptions, and Complaints jobs

Full-time, permanent (Friday to Monday) $62,952 per annum plus superannuation Great organisational culture and supportive team environment. Working with Wodonga Council Wodonga is a vibrant and growing city ideally situated on the Murray River with surrounding hills, rich agricultural valleys, adjacent wineries and historic towns. Wodonga is one of the fastest-growing cities in Victoria and is undergoing major redevelopment in the city. Experience a sense of pride by joining an organisation that works directly with and for our local community. If you want to enjoy shorter commute times, an extensive track and trail network in which to soak up the great outdoors and be at the centre of a diverse region offering award-winning wineries, historic townships, snow and water play and much more, then a move to Wodonga is the move for you. Wodonga Council is an equal opportunity employer and provides many benefits for staff, including employee health and wellbeing...

Casual position $29.91 plus casual loading plus superannuation Great organisational culture and supportive team environment. Working with Wodonga Council Wodonga is a vibrant and growing city ideally situated on the Murray River with surrounding hills, rich agricultural valleys, adjacent wineries and historic towns. Wodonga is one of the fastest-growing cities in Victoria and is undergoing major redevelopment in the city. Experience a sense of pride by joining an organisation that works directly with and for our local community. If you want to enjoy shorter commute times, an extensive track and trail network in which to soak up the great outdoors and be at the centre of a diverse region offering award-winning wineries, historic townships, snow and water play and much more, then a move to Wodonga is the move for you. Wodonga Council is an equal opportunity employer and provides many benefits for staff, including employee health and wellbeing programs,...

POSITION OBJECTIVE To participate in all aspects of the Caravan Park’s Operations while providing exceptional customer service to visitors and long term tenants. Key Duties and Responsibilities Duties Meeting and greeting guests and tenants. Check-in and check-out arriving and departing guests. Process bookings on our online booking system. Invoicing, receipting and other tasks as required on our online booking system. General office administration. Preparation of housekeeping list for cleaners. Follow Caravan Park Policies and Procedures to a high standard. Help guests and tenants with enquiries over the telephone, email and at reception. Facilitate and report maintenance and other park issues (eg. Cleaning, gardening) Provide tourism information/support to guests/visitors when requested Strip cabins of linen before cleaners arrive and remake bedding and set-up of cabin once cleaners have departed. Pre-arrival of cabins...

Closing Date: 3/14/2021, 12:00 AM The Northern Midlands Council are seeking to appoint a suitable candidate to fulfill the position of On Call Animal Control Officer. The primary purpose of this role is to actively promote Council’s Dog Management Policy by assisting with animal control matters throughout the municipality. Typical responsibilities may include responding to dog management issues, investigating complaints, issuing infringement notices, assisting Police with stray stock on the road, ensuring kennel licences are current, conducting annual kennel inspections and dog audits. For your application to be considered you must have previous experience handling animals and hold a current manual driver’s licence. You will also have excellent customer service and communications skills and be able to carry out your work exercising discretion, whilst using fair and reasonable judgement. In addition to this, you will have proficient administration experience...

Location Sorell Duties A primary focus of the role is the provision of front line customer service for the organisation – including but not limited to front counter enquires, telephone enquiries, cashiering, complaint handling, record management; waste management, property & rates; and mail handling. Approx. hours Full Time Employment 8 hours per day, 5 days per week with paid monthly RDO Skills/Experience Required Experience in the provision of front line customer service – including but not limited to front counter enquires, telephone enquiries, cashiering, complaint handling, record management; waste management, property & rates; and mail handling. Ability to effectively communicate with customers, other employees and members of the public and to resolve matters. Proven ability to work in a team environment and contribute toward team outcomes. Demonstrated competency in Customer Relationship Management (manual &...

Job type: Casual Job status: Not applicable Career level: Not Applicable Lodgement address: 51 Taylor Street, Kadina SA 5554 Lodgement email: info@coppercoast.sa.gov.au Application close date: 03 Mar 2021 4-00 pm Attachments APPLICANT INFORMATION KIT_RRC Attendant 2021.pdf Job Contact Cherie Bone Corporate Services Officer (08) 8828 1200 info@coppercoast.sa.gov.au The Copper Coast Council is seeking applications from suitable candidates to fill the vacancy: Two Positions – Casual Grade 4 Do you meet the following requirements? Basic computer knowledge Ability to work as a team player Flexible with work duties Competent and efficient in the use of plant including loader and skid steer (desirable). Experience and demonstrated competence in cash handling. These positions are in accordance with the Copper Council Coast Council Enterprise Agreement 2019/Local Government Employees Award. An Application Kit is available...

Job type: Casual Job status: Full-time Career level: Not Applicable Application close date: 11 Mar 2021 10-00 am Attachments VIC Officer - Job Description Job Contact Salome Lorente 0886724608 slorente@cpcouncil.sa.gov.au 0490340583 (Mobile) An exciting opportunity has arisen for motivated, knowledgeable and energetic people to join the District Council of Coober Pedy’s Visitor Information Centre. Located at the Coober Pedy Visitor Information Centre Casual Staff – 8-month tenure (March – October 2020) Hourly rate of $29.6454 plus superannuation which includes a casual loading of 25%. Penalty rates (but not the casual loading) apply on weekends. Minimum 3 hour shift. These positions will be responsible for: Providing high quality visitor information on Coober Pedy and the outback Booking tours and accommodation Maintaining publications and souvenir stock control Sale of souvenirs Responding to...

Classification: Professional Officer Class 1 Salary: $61,931 - $85,873 plus superannuation Position No: 41145 - 01UCR Directorate: Canberra Health Services Contact Officer: Michelle Woodcroft on Michelle.Woodcroft@act.gov.au or 0408 283 808 Our Vision: Creating exceptional health care together. Our Role: To be a health service that is trusted by our community. Our Values: Reliable, Progressive, Respectful and Kind Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT)—a catchment of approximately 400, 000 people. It also services the surrounding Southern New South Wales region which includes the Bega Valley, Bombala, Cooma-Monaro, Eurobodalla, Goulburn, Mulwaree, Palerang, Queanbeyan, Snowy River, Upper Lachlan Shire and the Yass Valley. CHS administers a range publicly funded...

Classification: Administrative Services Officer Class 2/3 Salary: $58,230 - $71,004 plus superannuation Position No: 50601, several -01U1P Directorate: Canberra Health Services Contact Officer: Denise McInnes on denise.mcinnes@act.gov.au or (02) 6207 7753 Our Vision: Creating exceptional health care together. Our Role: To be a health service that is trusted by our community. Our Values: Reliable, Progressive, Respectful and Kind Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT)—a catchment of approximately 400,000 people. It also services the surrounding Southern New South Wales region which includes the Bega Valley, Bombala, Cooma-Monaro, Eurobodalla, Goulburn, Mulwaree, Palerang, Queanbeyan, Snowy River, Upper Lachlan Shire and the Yass Valley. CHS administers a range...

Are you a friendly outgoing person that likes to talk to people and welcome them to our region whilst providing them with an entertaining, unique outback experience? Then you are in luck because applications are now being invited for casual positions within our tourism area. COSMOS CENTRE WWII SECRET BASE AIRPORT CAFÉ VISITOR INFORMATION CENTRE To apply for this role: Review the Position Description available at www.murweh.qld.gov.au. Provide a covering letter detailing how you meet the requirements of the position. Email your response, Position Application form and Resume to recruitment@murweh.qld.gov.au For further information relating to these roles contact Allyn Hartley on (07) 4654 7771. Applications remain open.

Job No : DRC790 Location : Coolah, NSW About us We are Dubbo Regional Council, a large regional Council servicing a growing community of over 50,000 people. With an operating expenditure budget of approximately $200 million, we have 600 team members working across a diverse range of areas including planning, infrastructure, community and cultural services, administration, economic development, corporate business and recreational services. About Macquarie Regional Library The Library serves a population of 69,209 across 25,168 square kilometres and three (3) local government areas of Dubbo Regional Council, Narromine Shire Council, and Warrumbungle Shire Council. There is consistency in services and collections offered with high-level support from the Library’s Regional Office located in Dubbo. The Library Service has seven (7) branch library locations: Coolah; Coonabarabran; Dunedoo; Narromine; Trangie; Dubbo; Wellington; and service points at Baradine,...

Community Services Directorate - Customer Service Branch Permanent / Full Time - 9 Day Fortnight Location - Bowen Level 2 to 3 - $59,400 to $69,900 per annum The Whitsunday Regional Council is situated at the heart of the Great Barrier Reef. The region encompasses the 74 tropical Whitsunday Islands, the coastal towns of Cannonvale, Airlie Beach, Jubilee Pocket, Shute Harbour and Bowen along with the rural towns of Proserpine and Collinsville. The Whitsunday region offers a dynamic environment and is perfectly placed to live, work, play and invest. The Role An exciting opportunity exists within our Customer Service Branch for a Customer Service Officer. As the Customer Service Officer, you will provide efficient management of customer complaints, requests, transactions and general enquiries in a professional, positive and proactive manner. Essential C Class Drivers Licence Certificate III in Business Administration or equivalent...

Community Services Directorate - Customer Service Branch Permanent / Full Time - 9 Day Fortnight Location - Proserpine Level 2 to 3 - $59,400 to $69,900 per annum The Whitsunday Regional Council is situated at the heart of the Great Barrier Reef. The region encompasses the 74 tropical Whitsunday Islands, the coastal towns of Cannonvale, Airlie Beach, Jubilee Pocket, Shute Harbour and Bowen along with the rural towns of Proserpine and Collinsville. The Whitsunday region offers a dynamic environment and is perfectly placed to live, work, play and invest. The Role An exciting opportunity exists within our Customer Service Branch for a Customer Service Officer. As the Customer Service Officer, you will provide efficient management of customer complaints, requests, transactions and general enquiries in a professional, positive and proactive manner. Essential C Class Drivers Licence Certificate III in Business Administration or equivalent...

This exciting new position is responsible for leading and managing the customer service team focusing on delivering exceptional customer service. This includes developing new strategies to ensure each customer’s experience is professional, efficient and at the highest standard. The position also is responsible for Council’s record management systems.  The successful applicant will bring strong customer service and organisational skills, with an eye for detail and drive to achieve excellence. Experience with record management is preferred but not essential. For information about the position, please visit www.coonambleshire.nsw.gov.au or contact HR on 02 6827 1900 for general enquires. Enquires about if this is the position for you, please contact Emma Kelly, Manager – Finance and Procurement by calling 6827 1904. Written applications addressing the section criteria, resume and signed employment application form are to be forwarded to the General...

Opportunity to work outdoors Recreation focussed Want to make a difference? Coorong District Council have immediate and future employment opportunities for Swimming Pool Attendants ( 18 years & over ) at the Coonalpyn Swimming Pool. Although essential qualifications are required for this position, Council is willing to assist you in gaining these credentials. Renumeration is paid under Council’s AWU Enterprise Agreement & Award. If you are interested, we welcome your expression of interest to council@coorong.sa.gov.au Please don’t hesitate to contact our HR Officer Charmaine Sherman on 1300 785 277 for more information or visit our website www.coorong.sa.gov.au/jobs for a Job and Person Specification

Position Objective Contribute to the efficient and effective functioning of the Library, by providing library services to the community which are compatible with Council goals, plans and policies. Key Responsibilities The key responsibilities may be modified from time to time to ensure the expected outcomes support the Council’s operational and corporate plans. All duties are to be conducted in an efficient, timely, professional and safe manner. The key responsibilities include: Provide a high quality customer service to both internal and external clients. Undertake circulation and other duties as directed by Supervisor. Assist members of the public with the use of the library, including technologies. Assist members of the public with information and reader services. Processing and maintaining library materials. Assist with the development and running of library programmes and displays. Administrative assistance to the Branch...

Position Objective: To assist, as part of the tourism team, increase the public profile of Somerset and the activities of Council, and to encourage tourism as a growth industry for the region while providing support to Council. Position Requirements: (a) Experience/Qualifications Experience in the provision of a high level of customer service Experience in facilitating a visitor information centre including coordinating and supporting volunteers Senior Certificate or equivalent experience Experience in the provision of information and advice on region specific products and services Experience in preparing and distributing promotional and tourism material by a variety of media to target markets Experience in the administration, organising and/or coordinating of functions and/or events Experience in an administrative role, general office functions and procedures Demonstrated experience in reception and cash handling Experience in a...

Closing Date : 26 February 2021 Salary : $65,554 plus 10.5% superannuation Eligible for Rostered Day Off Queries : Jillian Sargeant – HR Advisor The Town of Claremont is a small boutique local government located in the picturesque western suburbs of Perth with vibrant shopping precincts in Claremont and Swanbourne. It is a busy and forward focused local government. The Town is looking for a experienced and motivated full time customer relations and records officer to join our small but busy team. As a ‘first point of contact’, this position provides excellent customer service to ratepayers and visitors to the Town. Assistance is provided in person, electronically and over the phone and in accordance with the Town’s Customer Experience Charter. The position is required to log all enquiries through a Customer Request Management System in a prompt and timely manner. Other key duties of this role include: Directing enquiries to relevant...

Permanent, full time, opportunity from $78,219-$91,107 per annum pro rata dependent on skills and experience (maximum salary of $99,762 including superannuation per annum pro rata). We are seeking an exceptional individual to lead a multidisciplinary team of dedicated staff and volunteers to deliver excellence in customer and community experience. This position will play a pivotal role as a place leader and partnership broker in the community. We are seeking someone who is passionate about community building through a large multi facility and multidiciplinary service to further the City's Cultural Plan- Creative Melvillle. The City of Melvlle has a bold vision for a more Creative Melville, one that will support and stimulate cultural life across our City. We want to realise our potential, strengthen our collection indentity and empower our community through arts, programming, learning, information and creativity. We are seeking an invididual who is ready to advance this...