24 Customer Service, Receptions, and Complaints jobs

Reference Number: SF/3959 Job Type: Part Time Package: Band 4 - Multiple Positions Murrindindi Shire Council is seeking talented and motivated individuals to join our customer and library service team (including Council’s Customer Contact Centre). As the first point of contact with Council’s customers, you will be keen to find solutions and handle enquiries from beginning to end. You will be an active listener, have a positive ‘can-do’ attitude and be able to provide prompt and friendly customer service for the full range of Council and Library Services. You will also have excellent teamwork skills, good administration and cash handling skills, plenty of experience with computers and be adept at using various software packages (including the full MS Office suite). We are looking for people with experience in delivering exceptional customer service. If you think you know the difference between serving customers and delighting customers with...

Job Type:  Casual Package:  $41.06 - $42.66 per hour (including 25% casual loading) + superannuation Your new employer The vibrant Town of Victoria Park is seeking enthusiastic, energetic and experienced Customer Relations Officers to join the Stakeholder Relations team. Hours will vary between 8.30am–5pm Monday to Friday on an as needed basis.  Your new role The focus as a casual will be to deliver attentive customer service at first point of contact; to engage with our community or visitors to the Town by identifying their needs and providing information, solutions and cashiering services to resolve their reason for contact. This is a recruitment pool for multiple positions that may arise within the next 12 months. Our ideal candidate has knowledge of engagement processes including conflict resolution experience working within contact or call centre environment ability to provide high quality service delivery and...

Closes: 16 April 2021 Classification: Administrative Services Officer Class 6 Salary: $87,715 - $100,388 plus superannuation Position No: 14254 Directorate: Chief Minister, Treasury and Economic Development Advertised (Gazettal date): 09 April 2021 Contact Officer: Angela Wise on angela.wise@act.gov.au or (02) 6205 2367 Details:  Are you an effective leader and coach? Do you have excellent organisation skills with the ability to manage competing priorities? Can you forge collaborative relationships with stakeholders? If you answered yes to all of the above, keep reading! Here at the Shared Services HR and Finance Service Desk we provide 1 st  level support for all ACT Government staff on general human resource and finance related matters. We have a fantastic team dedicated to providing an excellent experience for our customers via a range of channels including phone, live chat, email and online forms. We currently have a temporary vacancy...

Job type: Casual Job status: Not applicable Career level: Not Applicable Lodgement address: 51 Taylor Street, Kadina SA 5554 Lodgement email: info@coppercoast.sa.gov.au Application close date: 23 Apr 2021 12-00 pm Job Contact Cherie Bone Corporate Services Officer (08) 8828 1200 info@coppercoast.sa.gov.au The Copper Coast Council is seeking to engage a number of enthusiastic and motivated persons, who possess excellent Customer Service skills and a basic knowledge of Local Government, to work casual hours as required across Councils Departments, in particular over weekends and public holidays. Closing Date 12.00 pm 23 April 2021 Russell Peate CHIEF EXECUTIVE OFFICER

Fantastic team environment Secure employment with opportunity for career development 19-day month - monthly RDO Salary range between $60k to $70k per annum EAP and other ongoing learning and development opportunities Bellingen Shire Council is looking to recruit an amazing Customer and Business Servies Team Leader! We need somebody to lead the delivery of exceptional standards of customer service to external stakeholders by the Customer and Business Service team, principally via the key channels of Council's telephone switchboard and the customer service counters at Council's Customer Service Centre. You will deliver business administration support to internal stakeholders by the Customer and Business Service team within the context of agreed priorities and available resources and where that support improves organisational efficiency or adds value to external service standards. Whilst managing the day-to-day operations of Council's...

We have an opportunity for a Coordinator Customer & Community Services to join our Customer & Community Services team.  The Coordinator Customer & Community Services is responsible for promoting a customer first ethic to lead the delivery of customer services for enhanced customer experiences.  The position also manages and coordinates the delivery of community programs, services and activities to support sustainable community groups and assists with conducting community engagement to enhance community wellbeing in the Shire. The ideal candidate will have significant experience in leading the delivery of customer services, especially in a position like this one.  Also essential is experience in community engagement and development, project and financial management skills, staff supervision, mentoring and team facilitation skills for the development of effective teams. Appointment to this position is at LGOA Level 5 or Level 6 depending on...

Date Added: 31-Mar-2021 Closing Date: 18-Apr-2021 12:00 AM Level 4: $60,046.23 - $76,395.57 - Permanent Full Time This position reports directly to the Administration Manager and is responsible for the delivery of a comprehensive range of high quality, integrated Council services to customers via the counter, over the telephone or email, ensuring excellent service. Essential  Demonstrated ability to meet the positions key responsibilities; Current NT Drivers Licence; Sound written and verbal communication skills; Experience in Microsoft Officer products and packages; High-Level customer service experience; Experience in managing and positively engaging a team environment; Ability to understand various legislations, statutory obligation and Council policies in order to make informed decisions; Demonstrated experience and ability to deliver good outcomes; Extensive knowledge and skills gained through on-the-job training; Minimum...

Applications are invited from suitably qualified and experienced persons to fill the full-time position of Customer Service Officer (Maternity Leave). The successful applicant will be the first point of customer contact, responding to customer enquiries, processing Department of Transport transactions including the receipting of money, as well as other administrative duties as required. Position Requirements To be considered for this role you will need the following: Previous experience in a finance, administration or customer service role. Demonstrated high level customer service, internal and external. Extensive knowledge and experience in collection of monies and accounts receivable functions. Excellent verbal and written communication skills including the ability to solve problems through discussion, negotiation and teamwork. Strong personal organisational skills, the ability to manage competing priorities, maintain attention to detail and meet...

Job description   Significant role paving the way for a customer centric focus at all levels. Contribute to an exciting time of change and a digital transformation milestone. Attractive remuneration package – 3 year contract, supportive team culture. Lead the strategic direction and business transformation that endorses customer focus and community engagement for a progressive Council. About the Company The City of Marion is one of the largest Councils in South Australia, serving more than 92,000 residents in Adelaide’s southern suburbs. They offer our community 160 different services while maintaining over $1 billion in assets. They pride themselves on innovation, achievement, respect and integrity and the satisfaction of knowing the work they do is helping improve residents' lives in this thriving community. Role Overview This leadership role will be engaged to develop, implement, and lead...

Make a difference to our community by supervising our school crossings during school terms in the morning and/or the afternoon to assist students and families to travel safely to and from school. Keeping our children safe! A rewarding opportunity exists within Council for casual school crossing supervisors in Tawonga and Mount Beauty. How you’ll make a difference Make a difference to our community by supervising our school crossings during school terms in the morning and/or the afternoon to assist students and families to travel safely to and from school. Our ideal candidate To be successful in the role, applicants will possess Sound communication skills Excellent interpersonal skills Experience working with children or the general public The ability to follow road safety procedures and laws The ability to get to the school crossing (sometimes at short notice) Applicants will need to meet the physical requirements of the position as...

We are seeking two organised, people-oriented, proficient communicators to join our Customer Service team! The positions will involve a variety of administration and customer service tasks as well as offering support to our libraries and other internal services as required. As these are casual positions, you may be called upon to work at short notice as well as over the school holiday period, and your starting point may vary between Nhill, Dimboola and other locations within the municipality. Past experience in customer service will be looked upon favourably, as will sound knowledge of the Microsoft Office suite. Salary: $39.12 per hour including 25% casual loading. Hours: As this is a casual position, hours will vary week to week Security Check: It is a condition of employment that appointees must undertake a police check and an Employee Working with Children Check prior to commencement of work. Please contact Hannah Coles, Customer Service Team Leader on 03 5391...

About the position: The City is seeking a Building Surveyor to join the Urban and Regional Development team. In this role you will be expected to provide a high level of customer service to internal and external customers, assess and process building applications ensuring compliance with the Building Act, Building Code of Australia, Building Regulations, Local Laws and relevant statutes. Key accountabilities: Process building applications and conduct inspections in accordance with the relevant Legislation. Respond to general enquiries where required (personal, written or telephone) relating to building and development. Assist and contribute towards the identification, development, implementation and review of guidelines, policies and procedures in relation to building surveying. Assist with the implementation of Council resolutions and provide regular reports to the Coordinator Building Surveying on progress of action. Liaise with other City...

Reference Number : SF/3957 Job Type : Full Time Package : Band 7 Do you value connecting with customers and delivering a quality customer experience? Are you innovative and motivating? Are you system-savvy and love using data to support change? If you answered “yes, yes, yes” – we’d like to talk to you. Murrindindi Shire Council is looking for a Customer Service Coordinator who can help us continue our ‘Customer First’ journey, so we ensure our customers are at the centre of all our interactions and processes. We are looking for a person who is not only skilled and experienced in the delivery of great customer service but who can also recruit, train and motivate those around them to do the same. The successful applicant will have highly developed ‘soft’ skills to ensure they work collaboratively with our customers and our staff. They will also have demonstrated their ability to lead a dynamic team, actively work to...

Reference number 30316 Position title Pool Lifeguards - Register Now! Employment status Casual Directorate Lifestyle and Community Location GC Aquatic Centre, Palm Beach Aquatic Centre, Upper Coomera Aquatic Ce Award - Classification City of Gold Coast Certified Agreement 2019 - Level 2 - Operational Services - Stream B, Division 2, Section 5 Salary $32.38 to $33.65 Salary Details Hourly rate includes casual loading of 23% and excludes superannuation contributions Hours per week 38 Position summary There is nothing Gold Coasters love more than getting outdoors and maintaining an active and healthy lifestyle and at City of Gold Coast Aquatic Centres we take pride in providing the community with essential health and well-being products and services. Our facilities have something for everyone: learn to swim programs; swimming school programs and carnivals; squad swimming; diving program and pools; fitness centres and active and healthy aqua classes; there's...

The District Council of Grant is the most southern local government area in South Australia, situated on the southeast coast. It is bounded to the south and southwest by the Southern Ocean, the Victorian Border to the east, and the Wattle Range Council to the north and northwest. The Council encircles the local government area of the City of Mount Gambier. The Council is predominantly rural with a number of small townships, serves a population of 8,270, and covers an area of 190,477 hectares. Dairying, beef and sheep production, wool, seed and grain production, and horticulture are the predominant agricultural activities. The Port MacDonnell fishing industry, in particular, the rock lobster industry is a significant factor in the economy of the area, as is forestry production and the related industries of logging and milling. Administration Officer Customer Service This position reports to the Acting Director of Corporate Services and has the responsibility to ensure the...

Position: Pool Lifeguard and Duty Manager Closing Date: NA. Ongoing Casual Opportunities Casual Rate: Lifeguard $33.61 per hour (including 25% loading) Duty Manager $41.47 per hour (including 25% loading) Queries: Jill Sargeant – Manager Human Resources The Town of Claremont Aquatic Centre is a family-oriented outdoor centre that is open year-round. The centre includes a 25 metre pool, a 50 metre pool, a diving pool, a water playground, and a splash pad. The Centre is looking for casual Duty Managers and Lifeguards to work across a seven (7) day a week roster. Shifts are available morning, day, evening and some public holidays. A current Pool Lifeguard Certificate, Senior First Aid, Bronze Medallion and a National Police Clearance are essential. A Pool Operators Certificate is also required for Duty Managers. Ideal applicants will have prior experience at a busy acquatic centre and will contribute to a safe, clean, well presented Centre. Key duties for...

POSITION: Creche Attendant x8 ORGANISATION UNIT: Leisure and Cultural Services LOCATION: Craigie Leisure Centre PACKAGE: $54,529.68 - $59,610.43 TENURE: Permanent Part Time CLOSING: 12 Apr 2021 SYNOPSIS: The City of Joondalup takes pride in being a Local Government that has been internationally recognised for providing outstanding services to the local community. To continue to set the standard in WA Local Government for innovative services and programs, we are seeking highly motivated, enthusiastic employees who will be committed to making a positive contribution to the City and its community. Creche Attendant x8 – Part Time The successful applicant’s key responsibilities will include supervising and interacting with children, participating in creche activities and assisting in the planning and delivery of age-appropriate activities and programs that meet the developmental needs of participants. The Creche Attendants will actively monitor...

Recruitment Pool Weekend work required Location - Newman The Shire of East Pilbara is a well-established Local Government Authority in Western Australia, which services the townsites of Newman, Marble Bar, Nullagine and local communities. We now seek to appoint enthusiastic and self-motivated individuals to fill the position of Kiosk Attendant (Casual) at the Newman Aquatic Centre. Those who are successful with their application will provide friendly and efficient customer service at the Aquatic Centre while ensuring the facility is clean and well presented. This position will appeal to candidates with a strong swimming background who wish to progress their skill set of becoming a Lifeguard. The successful applicant(s) must have the ability to work in a team environment, clear oral communication with team members and the general community, roster flexibility (after hours and weekends), sound customer service skills as well as a current Working With Children...

Recruitment Pool Location – Newman The Shire of East Pilbara is a well-established Local Government Authority in Western Australia, which services the townsites of Newman, Marble Bar, Nullagine, and local communities. We now seek to appoint flexible and motivated candidates to fill the casual position of Library Officer at the Newman Library . The successful applicant(s) will contribute to the development and attainment of high-quality library services and ensure that all processes and procedures within the Division are correctly applied in an efficient and safe manner. To be successful in this role you will have sound customer service skills, well-developed communication, and interpersonal skills while possessing the initiative and the ability to work unsupervised within a small team environment. A current Police Clearance, Working With Children Check, and WA ‘C’ Class driver's Licence are essential requirements for the position. As per...

The Barcoo Shire Council is currently seeking expressions of interest for a casual roadhouse attendant for a busy roadhouse in Jundah. Should you be interested in registering, please email your expression of interest to HR@barcoo.qld.gov.au. For any further information or clarification please do not hesitate to contact HR officer on 07 4658 6904. TITLE OF POSITION: Roadhouse attendant POSITION STATUS: Casual DEPARTMENT: Community and Development LOCATION: Jundah AWARD: Queensland Local Government Industry Award – State 2017 LEVEL: Level 2 ORGANISATIONAL ENVIRONMENT Barcoo Shire - The Heart of the Channel Country, Outback Queensland. Barcoo Shire Council is the local authority for the Barcoo Shire area. The Shire is a remote rural local government area located in Central Western Queensland and covers an expanse of 60,901 square kilometres (an area about the size of Tasmania). Barcoo Shire incorporates the towns of Jundah, Windorah and...