90 Customer Service, Receptions, and Complaints jobs

Work Type:  Permanent - Full Time Closing Date:  29/11/2021 About the City of Nedlands The City of Nedlands is located 7km from the Perth CBD and includes a diverse range of features from the beautiful river foreshore of Dalkeith and Nedlands to the crisp white sands of Swanbourne beach.   With a dedicated workforce of professional service providers, we are committed to ensuring the City of Nedlands is a vibrant, safe and inclusive community with a high standard of local services and facilities. About the role The City of Nedlands is seeking an experienced Librarian to contribute professional and supervisory support enabling the efficient operation of library services. This position will be based primarily at our Nedlands Library and will be required to work 152 hours over a 4 week roster (Monday to Sunday) with a focus on overseeing the operation of the Library Management System (LMS) and promotion of the Library Service’s online...

Work Type:  Permanent - Part Time Closing Date:  02/12/2021 About the City of Nedlands The City of Nedlands is located 7km from the Perth CBD and includes a diverse range of features from the beautiful river foreshore of Dalkeith and Nedlands to the crisp white sands of Swanbourne beach.   With a dedicated workforce of professional service providers, we are committed to ensuring the City of Nedlands is a vibrant, safe and inclusive community with a high standard of local services and facilities. About the role An opportunity exists within the Library Service for a customer focused individual to join the team as a Library Customer Service Officer on a part-time basis. Some of the key responsibilities of the role include customer service, circulation and roaming duties, stock processing and shelving. The role will be based at both the Nedlands and Mt Claremont Libraries with a roster including Saturday, Sunday and evening shifts over a...

Jabiru Permanent, Full Time This position is responsible for the day-to-day supervision of the Retail and Postal Services and Team at Jabiru Office and Newsagency. The role ensures the delivery of exceptional customer service to the Jabiru community and commercial retail return to West Arnhem Regional Council. How to Apply Before starting your application, please ensure the documents you wish to include are ready to be attached. We encourage you to include the following: Cover letter – the opportunity to introduce yourself, why you are applying for the job and why we should consider you. Include information that is relevant to the position that is not already in your resume or covered by the Selection Criteria. Resume – no more than 4 pages. No need to include evidence of your qualifications at this stage. Selection criteria response – we encourage all applications to address the Selection Criteria which can be found in the Position...

Casual Closes: 20 December 2021 Classification:  Administrative Services Officer Class 3 Salary:  $66,867 - $71,963 plus superannuation Position No:  C11723 Directorate:  Chief Minister, Treasury and Economic Development Advertised (Gazettal date):  25 November 2021 Contact Officer:  Cally Earnshaw on Cally.Earnshaw@act.gov.au or (02) 6207 9347 Details: If you enjoy delivering engaging public tours, local Ngunnawal programs, workshops, programs and sharing your Indigenous Australian cultural knowledge this job is for you! If you enjoy talking to people and delivering fantastic customer service, this job is for you. If you enjoy working as part of a team in a dynamic work environment within a world class facility, this job is for you. The National Arboretum Canberra acknowledges the traditional custodians of the land, the Ngunnawal people. The Arboretum is a culturally safe working place, actively...

Full-time Permanent Closes: 02 December 2021 Classification:  School Assistant 3 Salary:  $56,858 - $61,194 plus superannuation Position No:  53214, several Directorate:  Education Advertised (Gazettal date):  25 November 2021 Contact Officer:  Christine Ward on christine.ward@ed.act.edu.au or (02) 6142 3212 Details:  Narrabundah College is a year 11/12 school that includes a diverse range of around 900 students who study ACT year 12 certificate, International Baccalaureate (IB), French Baccalaureate (FB) and Vocational Education and Training (VET). The Library Assistant will possess strong interpersonal skills and a demonstrated ability to work effectively with all members of staff, children, families and the wider school community. Eligibility/Other requirements: Diploma in Library/Certificate IV in Library is highly desirable. Prior to commencing this role, a current registration issued under...

Full-time Temporary Closes: 02 December 2021 Classification:  Senior Officer (Technical) Grade C Salary:  $111,887 - $120,436 plus superannuation Position No:  NMW001 Directorate:  Transport Canberra and City Services Advertised (Gazettal date):  25 November 2021 Contact Officer:  Paul Mascord on Paul.Mascord@act.gov.au or (02) 6205 8278 Details:  Transport Canberra and City Services (TCCS) are seeking expressions of interest for a temporary vacancy for a Maintenance Manager North Region. The Maintenance Manager reports to the Senior Manager, Fleet Services. The primary role of this position is to manage, administer and coordinate all bus fleet maintenance and repair functions of the workshop. The Maintenance Manager is also responsible for management of the staff, providing leadership, motivation and development. In addition, the Maintenance Manager is required to ensure ongoing development and implement...

Exciting Leadership opportunity Excellent remuneration offered Diverse range of projects City of Marion is one of the largest Councils in South Australia, serving more than 92,000 residents in Adelaide's southern suburbs. They offer our community 160 different services while maintaining over $1 billion in assets. They pride themselves on innovation, achievement, respect and integrity, and the satisfaction of knowing their work is helping improve residents' lives in this thriving community. Council is searching for an outstanding Senior Digital Transformation Program (DTP) IT Manager to lead and deliver our digital transformation strategies across Council. This role will: Lead your team to deliver a diverse range of digital transformation projects Manage team and individual performance to deliver exceptional outcomes Maintain a secure digital environment through effective governance and work practices Provide initiative and innovative thinking in the...

Reporting to and working with the Team Leader Community Safety, this role will see you providing support to your immediate team members and provide information to the broader community by administering a range of legislation and by-laws through education, prevention and enforcement. You will be responsible for conducting complex investigations under a broad range of legislation including the Dog and Cat Management Act, Local Government Act, Australian Road Rules, Private Parking Areas Act, Fire and Emergency Services Act, Local Nuisance and Litter Control Act.  About the Person To be considered for this role you will possess relevant experience in complaint investigation, law enforcement or similar. With exceptional interpersonal skills, you will bring a supportive approach to the team as a team member. You will demonstrate strong communication skills and experience in negotiation and conflict resolution. The successful applicant will also have...

As the Administration Assistant reporting to the Civil Services and Infrastructure Audit Unit you will be responsible for providing a broad range of clerical and administration support including manage workflows, support the management team, process improvements, frontline reception duties and general administration support, with this you will also be responsible for. Letter writing Coordinate contractors, utilities and customers Resolve enquiries and requests from staff and customers Data entry and records management Photocopying, filing and general office support About the Person To be considered for this role you will possess relevant experience in administration, customer service and conflict resolution. Show a strong level of attention to detail and able to prioritise your workload, along with this any experience in a Civil, Contact centre or Local government environment will be highly desirable. Key Requirements: Exceptional letter...

As the Infrastructure Audit Officer working in the Infrastructure Audit Unit, you will be responsible for inspecting the civil infrastructure of the council and assess damages, drafting costs estimates and identify causes. With this you will also be responsible for. Plan and schedule repairs Coordinate correspondence with contractors, utilities and customers Customer service to contractors, utilities and customers  Data entry and records management Issue invoices to third parties for repair and maintenance  Promote a positive image of the council when dealing with customers About the Person To be considered for this role you will possess relevant experience in damage quotes particularly with civil knowledge or experience. Along with this you will demonstrate a high level of customer service, administration skills and the ability to prioritise your workload. This position requires you to be out of the office 70% of the time and you need to...

Requisition ID  10783 Full time 36 month position until December 2024 Fantastic opportunity to join our Local Economies team $91,950 plus Super, plus RDO   A little bit about the role Reporting to the Coordinator - Local Economies, this multifaceted role will be responsible for delivering the annual Boroondara Christmas Program and other potential major city wide seasonal activities in consultation with trader associations.  The role will also be responsible for overseeing the Surrey Hills Level Crossing Removal Project trader engagement and providing support to Council’s outdoor trading initiatives implemented across Boroondara’s shopping precincts.  Furthermore, the role will drive and implement key activities to raise awareness of the need to transition to a circular economy, facilitate existing businesses to reduce their impact on the environment and contribute to the attraction of environmentally...

Requisition ID  10903   Full time 10 month position until October 2022 - Parental Leave Contract Fantastic opportunity to join our Local Economies team $103,015 - $115,032 (pro rata to be applied), plus Super, plus RDO A little bit about the role Reporting to the Local Economies Lead, you will be responsible for delivering and supporting a suite of initiatives to support the economic vitality of Boroondara’s shopping centres and local small business community. You will support the Lead Local Economies to ensure the effective functioning of the Local Economies team and associated activities. This position has two direct reports being the Economic Development Officer - Activations and Sustainability and Economic Development Officer - Grants and Project Support.  The Coordinator Local Economies has senior project management responsibility across a number of projects and activities, including coordinating and supporting...

Requisition ID  10906 Drive service improvements for customers and team members Flexible hybrid, supportive work environment 12 month contract, $119,441 - $133,730pa plus RDO plus Super About Us We are committed to becoming a truly customer-centric organisation.  Implementation of our Transforming Boroondara roadmap will provide a customer centric model of service delivery that includes technological innovation, process improvement and business system renewal. We offer flexible hybrid working arrangements along with being in a prime Camberwell location surrounded by leading cafes, restaurants and other key amenities making this a fantastic work lifestyle opportunity. About the role This role is all about driving meaningful uplift in the service experience of our customers and team members. The position will lead the prioritisation and mobilisation of initiatives to ensure services are more efficiently delivered in line with...

Requisition ID  10942   Be a part of our enthusiastic Turf Team Help deliver Council’s exceptional turf areas for our sportsgrounds and golf course Ongoing  role, $63,582 (plus Super and RDO)   Join our passionate Turf Team to undertake a range of turf management and maintenance of Council’s sports turf surfaces and sports assets. Be a part of a team who continue to ensure our turf areas are well presented and maintained in accordance with Council’s service delivery and our community’s expectation for our sportsgrounds and golf course sports turf spaces.  A little bit about the role   Working as part of council’s Turf Management Team, you will be responsible for carrying out works associated with the preparation and maintenance of Council’s sports turf surfaces and sports assets.  This is a varied role requiring a keen eye for detail while carrying out skilled turf management...

Job No:  BRC0130 Location:  Bathurst About the role Are you passionate about communications and community? Are you a social media expert who can post, tweet, ‘gram and more? Bathurst Regional Council currently has a 12 month parental leave contract position in the Corporate Communications team for a Digital Communications Officer. This is an exciting opportunity to work across a variety of digital platforms, developing and implementing online communications to support Council’s diverse range of services, activities and events. Working closely with a small team you will be responsible for Council’s social media presence and integrating digital communications into Council’s broader communications and community engagement activities. Key Requirements Degree in communication, marketing, information technology or equivalent Minimum two years experience developing and implementing integrated digital...

(PER/ 554) EA Level 2 ($33.4989 - $37.7251 per hour incl. 25% casual loading) Does a career in events support for the Margaret River HEART for meetings, conferences, festivals, exhibitions, events, theatre & cinema appeal to you?  If so, the Shire is seeking to build a talent pool of suitably experienced candidates who would be interested in gaining an opportunity to be part of the Margaret River HEART Event Support team. Demonstrated experience in customer service within the hospitality/events industry and experience in sales (including cash handling, eftpos and point of sale systems use) is essential.  Current Responsible Service of Alcohol (RSA) and experience setting up and packing down of functions or events are also key requirements for the role.  If this sounds like you, please apply now.  We look forward to hearing from you.      For Job Information:  Please contact Bec Young on 9780 5665  To...

Parental Leave Cover (Ref 370) About the position: The Administration Officer is responsible for providing a high standard of administrative support for the teams within the Development and Community Services Department, particularly to the Personal Assistant to the Director Development and Community Services. This full time position is offered as a fixed term parental leave cover contract until mid-October 2022. Key accountabilities: Provide secretarial support to Development and Community Services including agenda preparation and circulation, minute taking, circulation or applications and reports to Council. Provide front line customer service by receiving telephone calls and counter enquiries for Development and Community Services as required. Provide administrative support to the Development and Community Services Department. Provide relief for other administrative staff within Development and Community Services including the Personal Assistant....

Full-time Permanent Closes: 02 December 2021 Classification:  Administrative Services Officer Class 5 Salary:  $82,506 - $87,331 plus superannuation Position No:  42162 Directorate:  Transport Canberra and City Services Advertised (Gazettal date):  25 November 2021 Contact Officer:  Robbie Ladbrook on robbie.ladbrook@act.gov.au or (02) 6205 5417 Details:  ACT NoWaste is looking for a supportive team member who is a self-directed creative thinker with a can-do attitude. The Education Officer is a diverse position with experience in public education, educational developmental stages, marketing, event coordination, and financial administration essential. The position works collaboratively across the NoWaste Branch and other areas of the ACT Government and reports directly to the Assistant Director, Waste Education. The position is responsible for coordinating and delivering a range of educational programs at...

Full-time Permanent Closes: 12 December 2021 Classification:  Administrative Services Officer Class 6 Salary:  $88,899 - $101,743 plus superannuation Position No:  10320 Directorate:  Transport Canberra and City Services Advertised (Gazettal date):  24 November 2021 Contact Officer:  Matthew Neilsen on matthew.neilsen@act.gov.au or (02) 6207 4304 Details:  The Governance and Ministerial Services branch provides essential corporate services to all of Transport Canberra and City Services (TCCS) to enable line areas to deliver essential services to our community, support the safety and wellbeing of our staff, and implement robust governance arrangements.  It delivers whole of directorate corporate support services such as policy, planning, ministerial, risk management and internal assurance arrangements. We are seeking applications from highly motivated and goal orientated individuals to fill the...