Requisition ID: 9529
Boroondara is changing
We are in the midst of implementing a major business transformation. This change is crucial to delivering on our commitment to become a truly customer centric organisation. Through innovation, collaboration, leadership and technology, we are realigning how we work together to enhance the customer experience.
A little bit about the role
You will be a member of a small team of change experts with responsibility for delivering on our change strategy and vision, and ensuring that a disciplined change management approach is applied to projects across our organisational transformation. With a sizeable change agenda, you’ll have the opportunity to work across an array of change projects, and support our wonderful diverse employee population.
You will leverage your expertise in change management to enhance our organisational change maturity. You will help provide our Executive Leadership team with visibility on our capacity for change so they can make informed decisions to minimise the risk of change fatigue.
You are highly skilled at establishing and maintaining strong relationships and can communicate across a diverse audience through a variety of platforms. You can confidently drive change programs across both process/systems changes in addition to culture change programs and can find your feet easily in an ambiguous/evolving environment.
For a confidential conversation please contact Jo doyle, Change Management Lead on 0459 430 541 (during business hours).
Who are we?
The City of Boroondara is a metropolitan council, representing more than 170,000 people in the inner-eastern suburbs of Melbourne. A leader in the local government sector, with a reputation for innovation and excellence, we believe in providing an environment where our staff thrive, both in the work they do and in how they learn and develop as people and professionals.
We like to challenge the norm and we are investing significantly in innovation and technology improvements in order to provide our customers with an even greater experience and engagement. We are putting our customers at the forefront of what we do with our organisation wide change initiative, the Customer Experience Improvement Strategy (CEIS).
You will be instrumental in driving this change across the organisation using best practice approaches to successfully support us from the now to our desired future state.
With so much going on it’s a great time to join Boroondara!