Customer Service Officer

  • Kalgoorlie-Boulder City Council
  • Kalgoorlie Boulder City Council, Hannan Street, Somerville WA, Australia
  • Feb 18, 2021
Full time Customer Service, Receptions, and Complaints

Job Description

  • Job Number: CUS-5
  • Business Unit: CEO Executive
  • Employment Status: Permanent Full Time
  • Closing Date:

Are you a team player who is ready to play an active role in being the face for our community within the customer service team?

In a place where not every day is the same, this is a brilliant opportunity to join a dedicated team which endeavors to deliver the highest level of customer care.

Rotating between the Administration Building and The Kalgoorlie Town Hall, this position is responsible for the delivery of high quality, integrated Local Government services to all customers.

The position will ensure information is accurate, concise and timely and in accordance with the City’s best practice standards and high customer service.

We are looking for someone with flare, exceptional time management skills, who can juggle multiple tasks and is adaptable to work within our range of diverse areas at the City. Cash handling skills are not essential but beneficial. Previous customer service experience is essential.

Total Package

Remuneration will be commensurate with qualifications and experience.

Contact Information

If you would like to find out more about this employment opportunity with the City of Kalgoorlie-Boulder, an employer of choice, please contact People and Culture on (08) 9021 9600.

How to Apply

The City only accepts applications submitted via our website. Applications must address the Skills, Knowledge and Capacity section in the Position Description and include both a Resume and Cover Letter.

Job Closing Date

Mar 18, 2021