Reference number 30959
Employment status Full Time
Directorate Lifestyle and Community
Location Karp Court
Award - Classification City of Gold Coast Certified Agreement 2019 - Stream A Administration Level 7
Salary $89,483.45 to $94,722.42
Hours per week 36.25
The Gold Coast is an outstanding global city proudly looking towards its future. We are inspired by lifestyle and driven by opportunity. The Gold Coast community loves our libraries. They are popular, visible and an integral City service that is highly valued by the community.
The Gold Coast Libraries’ offering is recognised as Australia’s second-largest public library service and delivers on the City’s aspirations to provide a leading-edge library service.
About the Position
Gold Coast Libraries provide a large range of Information and Communication Technologies (ICT) services to the community and Libraries staff, including:
We are going through an exciting period of growth in Gold Coast Libraries as we begin delivering our 5-year Libraries ICT Roadmap, which outlines a substantial investment strategy to enhance and renew our ICT services.
The Libraries Technologies Senior Solutions Specialist is key to the success of the ICT Roadmap, providing specialist functional and technical leadership, advice and operational support for ICT services utilised within Gold Coast Libraries. The role is primarily responsible for the planning, prioritisation, and delivery of ICT system enhancements and technical operational support. This senior role will need to possess strong IT Change and Release Management skills, establish strong customer relationships and orchestrating the delivery of ICT services via a multi-provider environment.
We are open 7 days a week and this position is a 9-day fortnight position working from Monday to Friday, with a fortnightly Rostered Day Off. It is a requirement of the role that you participate on an on-call roster outside of standard operating hours and on weekends for one week every 4 weeks on a rotational basis, for which you would be remunerated.
The current Library Services are located between the Northern, Central and Southern Regions. Initially, applicants will be based in our office located at Bundall, however you will be required to work at other locations and regions as required.
Key Deliverables of the Position
To be successful in the role, you will have a good mix of skills, technical aptitude and experience working within an IT Service Management function and/or working within a library service. You will require:
What can the City of Gold Coast offer you?
Working for the City of Gold Coast is both challenging and rewarding. You will enjoy:
See what other benefits the City can offer you here: https://www.goldcoast.qld.gov.au/council/council-jobs-222.html
The Selection Process
As part of our selection process, you may be required to undertake a one way video interview via SparkHire, and a face to face interview or virtual interview via Microsoft Teams. You may also be required to undertake police checks, employment history checks, qualification checks and drug and alcohol testing in accordance with Australian Standards and Council's procedures.
Please note applications for all of our vacancies close at 10.30pm on the listed closing date.
Essential: Do you possess a current Driver's Licence and an ability and willingness to drive to any Gold Coast City Libraries locations for work?
Essential: Please list your qualifications and their relevance to the advertised position.
Essential: All City Libraries staff are required to hold a Working with Children Blue Card. Do you currently have a Working with Children Blue Card OR have an ability to apply, to obtain one?
Essential: Summarise how you have utilised your leadership skills to implement significant change initiatives?
Essential: What technologies do you have the strongest knowledge and experience with? List 3 to 5 technologies and briefly describe how you gained your experience for each technology?
Essential: Summarise your approach to managing a Change and Release Schedule, and your approach to prioritising, resourcing, and coordinating activities between multiple internal and external service partners for both planned and unplanned BAU and Project change, test and release activities?
Contact person Paul Dent
Contact number 0755817879
Alternate contact person Angus Barr
Alternate contact number 0755816506
Closing date 23/09/2021