Visitor Information Officers

$29.65 hourly
  • District Council of Coober Pedy
  • Hutchison Street, Coober Pedy SA 5723, Australia
  • 23 Feb, 2021
Casual/Seasonal/Maternity Customer Service, Receptions, and Complaints

Job Description

Job type: Casual
Job status: Full-time
Career level: Not Applicable
Application close date: 11 Mar 2021 10-00 am

Attachments

VIC Officer - Job Description

Job Contact

Salome Lorente
0886724608
slorente@cpcouncil.sa.gov.au

0490340583 (Mobile)

An exciting opportunity has arisen for motivated, knowledgeable and energetic people to join the District Council of Coober Pedy’s Visitor Information Centre.

  • Located at the Coober Pedy Visitor Information Centre
  • Casual Staff – 8-month tenure (March – October 2020)
  • Hourly rate of $29.6454 plus superannuation which includes a casual loading of 25%. Penalty rates (but not the casual loading) apply on weekends. Minimum 3 hour shift.

These positions will be responsible for:

  • Providing high quality visitor information on Coober Pedy and the outback
  • Booking tours and accommodation
  • Maintaining publications and souvenir stock control
  • Sale of souvenirs
  • Responding to email and telephone enquiries
  • Contributing to social media accounts
  • Providing support to tourism projects
  • Maintain accurate visitation figures for the Visitor Information Centre

Qualifications

  • Desirable – Certificate III in Tourism (or relevant field) or on the job training / experience in a similar position.

Experience

  • Detailed knowledge of Coober Pedy and of the broader Flinders Ranges and Outback South Australia (FROSAT) and Tourism Central Australia (TCA) regions.
  • Knowledge of the key tourism organisations in Australia and South Australia and an understanding of their functions.
  • Knowledge of visitor information distribution systems (both traditional and digital mediums).
  • Experience working in the retail sector in positions such as customer service.
  • Excellent communication skills and the ability to provide exceptional customer service.

For more information

A position description containing the key selection criteria can be found here.

Please contact Salomé Lorente on 0490 340 583 or via email on slorente@cpcouncil.sa.gov.au if you require any further information.

Applications

Applications close 10 am on Thursday 11 March 2021 and should include a covering letter, CV and a brief response to the key selection criteria. Addressed to Dean Miller the Chief Executive Officer and emailed to Salomé Lorente slorente@cpcouncil.sa.gov.au.

Job Closing Date

11 Mar, 2021