SmartWatch Officers

$57,909 yearly
  • Rockingham City Council
  • Rockingham WA, Australia
  • 22 Nov, 2021
Full time Customer Service, Receptions, and Complaints

Job Description

Location: Compliance and Emergency Liaison Building
Work Type: Permanent - Full Time

Position One: Permanent, Full-time: average of 38 hours per week. Roster applies, working across weekends, evenings and public holidays.

Position Two: Casual: hours will be sporadic and scheduled as per business requirements). Working across weekends, evenings and public holidays.

The SmartWatch program currently operates 11.45am to 4.15am each day

The City of Rockingham has two exciting opportunities for a permanent full-time SmartWatch Officer and also a casual Smartwatch Officer to join their team.

The role of SmartWatch Officer require highly motivated and experienced individuals, who has the ability to build, foster, and network key working relationships with law enforcement agencies, whilst having a strong passion for customer service.

You will be primarily responsible for ensuring a high visibility vehicle based patrol service as the “eyes on the street” with a key focus of safety - in order to minimise associated risk to the Rockingham Community. Officers are required to report on suspicious activities/behaviour and advise relevant authorities accordingly.

The role involves being unsupervised for a large majority of your shift, and requires Officers to demonstrate a high level of attention to detail, and professionalism at all times. The ability to remain focussed when working independently and vigilant throughout the entirety of your shift is imperative.

A seven day shift rotating roster applies to this role, inclusive of weekends and public holidays.

To be considered for this role, you must address the following selection criteria as part of your online application:

  1. Strong customer service skills
  2. Effective written communication skills, including the ability to produce accurate, concise and clear reports.
  3. Sound judgement and decision making skills.
  4. Basic computer literacy (Microsoft Office software)

What we offer:

Position One: Permanent, Full-time:

A cash salary of $57,909 per annum (inclusive of loadings and penalties).

Position Two: Casual:

We are offering an hourly rate of $29.30 per hour, plus 25% casual loading of $7.33 per hour applies to this role. The rate will be $36.63 per hour inclusive of the casual loading.

We value our employees and offer:

  • 11% plus the opportunity to co-contribute
  • A variety of health and wellbeing programmes
  • Salary packaging opportunities for motor vehicles, etc.

Information packages are available on our website.

Applications for this position are open until the City determines that a suitable pool of candidates is received; this means that the vacancy may close without notice. If you are interested in this position, we highly recommend you apply as soon as possible.

The City of Rockingham encourages candidates from a diverse range of backgrounds to apply - Aboriginal and Torres Strait Islander people, people living with disability and people who speak a first language other than English.

Job Closing Date

30 Apr, 2022