Detainee Services Support Officer

$83,620 - $88,510 yearly
  • ACT Government
  • ACT, Australia
  • 13 Jan, 2022
Full time Administrative, Clerical and Office Support Police, Military, Security, Fire, Emergency Services

Job Description

Full-time Permanent

Closes: 26 January 2022

Classification: Administrative Services Officer Class 5
Salary: $83,620 - $88,510 plus superannuation
Position No: 25052
Directorate: Justice and Community Safety
Advertised (Gazettal date): 12 January 2022
Contact Officer: Jenny West on or (02) 6205 3478

Details: ACT Corrective Services (ACTCS) is seeking applications from highly motivated and conscientious individuals to join the Detainee Services Unit as the Detainee Services Support Officer (ASO5), at the Alexander Maconochie Centre (AMC).

The successful applicant will provide administrative support to Detainee Services functions, with particular focus on aiding the Women’s and Children’s Coordinator. You will work closely with external service providers and internal stakeholders to manage appointments, scheduling, and related activities, providing both organisational and individual support related to Women in custody.

Further to this, you will be responsible for managing the day to day operations including the Detainee Services bookings inbox, Criminal background checking administration, confirmation of services and reporting, assisting the Shine for kids’ program, and facilitating the record keeping of external service providers on individual detainee files.

To be successful, you will demonstrate strong administrative capability, have the ability to think and act in a busy operational environment and possess excellent interpersonal, organisational and communication skills necessary to build rapport with a diverse range of stakeholders.

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.

Eligibility/Other Requirements:

  1. An understanding of, and sensitivity to Aboriginal and Torres Strait Islander cultural issues and issues relevant to other minority groups.

  2. Current driver’s licence is essential.

  3. Qualification and/or experience in case management and/or community services areas is highly desirable.

  4. This position requires a Criminal Background check

  5. Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 maybe required. For further information on Working with Vulnerable People registration refer to -

How to Apply: To apply, applicants are required to submit three items: (1) a one to three page written response addressing the professional/technical skills and knowledge, behavioural capabilities, having regard for the job requirements; (2) a current curriculum vitae with the names and contact details of two referees (one should be a current Supervisor/Manager) and (3) a copy of their drivers licence. Please ensure you submit all required items.

Applications should be submitted via the Apply Now button below.

Job Closing Date

26 Jan, 2022