Customer Service Administration Officer - Recruitment Pool (#031)

• Recruitment Pool – Casual, Permanent, Fixed Term, Part-Time and Full-Time Positions
• Location - Newman

Join the progressive Shire of East Pilbara – the largest Local Government Authority in Western Australia, servicing the town sites of Newman, Marble Bar, Nullagine and local communities.

Are you looking for a Customer Service role with an organisation focused on career progression? We are seeking applications from motivated individuals to become part of a Recruitment Pool from which appointments may be made when similar vacancies occur within the Shire.

You will contribute to the efficient and effective operation of the Shire by providing a confidential, high standard of customer and administration services. Based at the Reception area, as the first point of contact for incoming calls and front counter enquiries, you will follow established customer service, administration processes and procedures within the section, as well as assisting with records management, facilities and ranger administration support, ensuring a high standard of service delivery, strict confidentiality and workplace professionalism; accountable to the Shire’s Values of Honesty, Excellence, Accountability, Respect, Teamwork and Leadership).

You will be:

• skilled in the areas of customer service and administration
• proficient in the usage of computer systems and software packages
• approachable with a friendly disposition
• committed to our organisational values, sensitivity and maintaining confidentiality

Remuneration and Benefits:

• Salary range between $57,460.00 and $58,240.00 (pro-rata for part-time)
• Generous additional allowances where appropriate including:
  • Living Allowance up to $15,000.00 per annum (pro-rata for part-time), additional 5% Employer Superannuation Contribution
  • Annual Uniform Allowance
  • Annual Leave Travel Assistance
  • Parental Leave, eligibility for Long Service Leave and Professional Development