Booking and Scheduling Officer

$67,770 - $72,935 yearly
  • ACT Government
  • ACT, Australia
  • 02 May, 2022
Full time Administrative, Clerical and Office Support Customer Service, Receptions, and Complaints Medical, Health, and Social Work

Job Description

Full-time Temporary

Closes: 17 May 2022

Classification: Administrative Services Officer Class 3
Salary: $67,770 - $72,935 plus superannuation
Position No: 48705, several - 022B5
Directorate: Canberra Health Services
Advertised (Gazettal date): 28 April 2022
Contact Officer: Sharon Brew on or (02) 5124 2195

Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind

Under current Public Health Emergency Directions all Canberra Health Services staff are required to be fully vaccinated against COVID-19.

In order to be eligible for employment with Canberra Health Services you will be required to provide evidence of vaccination against COVID-19 by way of a Vaccination Certificate or provision of an authorised exemption, for consideration. Please ensure you include this information with your application documentation.

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary, and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website:

The Gastroenterology and Hepatology Unit at Canberra Hospital provides consultative and endoscopic services for persons with digestive diseases, including liver and biliary tract disease.
The Unit provides:

  • Inpatient care of patients with gastroenterological and diseases
  • Consulting service
  • Endoscopic procedures
  • Clinics for patients with viral hepatitis, liver disease, inflammatory bowel disease, inherited gastrointestinal cancer and complex gastrointestinal disorders; and
  • Clinics, support and follow up for participants in the National Bowel Cancer Screening Program.

This position provides administrative and office support to the Gastroenterology and Hepatology Unit with duties including booking appointments, referral management, screening telephone calls long with general reception duties. This role requires demonstrated ability to ensure high quality customer service standards and a high level of knowledge and demonstrated ability in the use of health-based IT systems including ACTPAS and Clinical Portal.

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are particularly encouraged to apply.

Behavioural Capabilities

  1. Professional
  2. Dedicated
  3. Conscientious

Position Requirements/Qualifications:

  • Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.
  • Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.

Note: There are several temporary positions available for eight months with the possibility of extension.

Prior to commencement successful candidates will be required to:

  • Undergo a pre-employment National Police Check.

Job Closing Date

17 May, 2022