Connected Support Officer

BE BOLD. BE AMBITIOUS. MAKE YOUR NEXT MOVE THE RIGHT ONE.

• Rewarding opportunity to support students through their TAFE NSW learning journey
• Permanent Part Time – 21 hours per week
• Located at the TAFE NSW Batemans Bay Connected Learning Centre

TAFE NSW is the leading provider of vocational education and training in Australia. Each year, more than 430,000 students enroll in our courses and training. We aim to skill the workforce for the future through high quality, personalized education and training.

The Opportunity

TAFE NSW is looking for a highly motivated individual with excellent technology and customer service skills to join our team as a Connected Support Officer. We have a Permanent Part Time (21 hours per week) opportunity available at the Batemans Bay Connected Learning Centre (CLC).

The CLC is a state-of-the-art facility that gives the local community access to digital technologies, face to face learning and a broad network of virtual courses.

About You

Working in a supportive environment, you will play a vital role in supporting the effective delivery of virtual and face to face teaching and learning within TAFE NSW Connected Learning Centres (CLC).

Applying your high level of customer service and can-do attitude will be key to supporting our students and the effective operation of the CLC. With excellent time management and problem solving skills, you can manage daily competing priorities.

To be successful in the role you must meet all essential requirements listed in the below Position Description.

Highly Regarded

• Previous customer service experience supporting students
• Knowledge and experience with digital technology
• Effective and flexible communication skills
• Flexibility and able to adapt to change quickly
• Strong attention to detail & problem solving skills

For further information regarding the role please review the Position Description and Information Package.

Your application for this role must include:

• Attach an updated resume and a cover letter outlining your interest and how you meet the essential requirements detailed in the Position Description
• Click “Apply now” where you will be required to answer two target questions outlining your suitability.
• Please ensure all attachments are in PDF format where possible

Applications close: Wednesday, 25 May 2022 at 11:59pm

Job Specific Enquiries please contact Kaye Morris via email kaye.morris@tafensw.edu.au or phone 0428 985 674

Technical issues: please contact I Work For NSW Support Team on 1800 562 679 (Mon-Fri) or support@jobs.nsw.gov.au
As a condition of employment, you will be required to obtain Working with Children

Check (WWCC) clearance. For permanent positions you must be an Australian citizen or permanent resident. For temporary positions, it is generally acceptable for you to have a current visa that allows you to work in Australia.