Administrative Support Officer

$69,460 yearly
  • Whittlesea City Council
  • Whittlesea VIC, Australia
  • 09 May, 2022
Full time Administrative, Clerical and Office Support Customer Service, Receptions, and Complaints

Job Description

Applications Close: 22/05/2022  11:45 PM
Position No: 2979
Division: Building & Planning
Location: Northern Suburbs
Work Type: Other

Multiple Positions
Permanent/Fixed Term, Full Time/Part Time
Band 4
Salary $ 69,459.50 + Super + (ProRata)/RDO + Flexible Working

About Us

The City of Whittlesea is one of the fastest growing municipalities in Australia and as a local government organisation, we play a pivotal role in the everyday lives of our community. Our vision is to make Whittlesea 2040: A Place For All by ensuring our residents can enjoy access to local services, facilities and infrastructure.

Our staff are passionate, skilled and diverse, providing a great environment to work in and succeed.

The Role

Make a difference in our community!

We currently have a mix of full time, part time permanent & Fixed term roles available in our admin team. These roles provide administrative support to the Building and Planning Department with high levels of customer service and are responsible for ensuring that the administrative function of the Department is undertaken effectively and efficiently.  

About you

You will thrive on providing excellent customer service in a busy environment and have a strong customer service focus.  You will be able to work autonomously as well as part of the wider team with effective time management and basic problem solving skills to manage multiple and varied tasks. Your attention to detail is key in this role.  You are committed to working in a team that meets performance targets and is part of continuous improvement for both the team and the wider department.

If this sounds like you, then you should definitely apply!

Want to know more?

The full Position Description is available on the careers at Council page at If you have any questions regarding this role, please contact Narelle Williamson, Unit Manager Building & Planning by Phone 9217 2259.

To apply for this position, you must address the Core Capabilities outlined in the Position Description in your cover letter. Please note, applications that do not address the Core Capabilities may not be considered.

**Applications close at 11.45 pm on Sunday, 22 May 2022

*** Interviews will take place as suitable candidates are identified.

Please note all applicants must apply online, and no late applications will be accepted.

* We are happy to take applications from international candidates if you have a valid working visa to work in Australia.

At the City of Whittlesea, we value diversity and appreciate everyone’s strengths. We are an equal opportunity employer and committed to attracting and retaining a diverse workforce that reflects our municipality. We encourage applications from Aboriginal and Torres Strait Islanders, people from culturally and linguistically diverse (CALD) backgrounds, people with a disability and people identifying as LGBTIQ. The City of Whittlesea is also a Child Safe employer.

In line with the directions issued by Victoria's Chief Health Officer, all roles at the Council require staff to be mandatorily vaccinated to perform duties and/or deliver services to the community. Therefore, if you are successful in the selection process, you will be required to provide evidence of an approved Covid-19 vaccination or authorised medical exemption. 

Council is committed to providing an inclusive workplace that encourages employees to participate, without discrimination, in both work-related and other activities conducted within a work context, with the support of workplace adjustments. Where possible, the Council will identify and resolve potential barriers to the recruitment and employment of people with disabilities within the organisation.

If you require a workplace adjustment to support you during the interview process, please email with your request outlining your preferred method of contact. Workplace adjustment (also known as “reasonable adjustment”) is defined as: “Whatever is considered necessary and achievable to enable an employee to perform their job role efficiently and to the best of their abilities”. A Workplace adjustment can be requested at any stage in the recruitment process and/or as a part of the employment of an individual.

Job Closing Date

22 May, 2022