Visitor Experience - Commercial Business Manager

$113,397 - $122,062 yearly
  • ACT Government
  • ACT, Australia
  • 11 May, 2022
Full time Administrative, Clerical and Office Support Facilities, Real Estate, and Property

Job Description

Full-time Temporary

Closes: 31 May 2022

Classification: Senior Officer Grade C
Salary: $113,397 - $122,062 plus superannuation
Position No: 57356
Directorate: Environment, Planning and Sustainable Development
Advertised (Gazettal date): 05 May 2022
Contact Officer: Lisa Testoni on or 0422 069 693

Details: Parks and Conservation Service (PCS) manage an extensive suite of natural land tenures in the Australian Capital Territory including national parks and reserves. The region is a mecca for mountain bike riding, outdoor events, horse-riding, remote area hiking and other nature-based activity. The ACT is shifting its Public Service image and driving unique opportunities for competitive tourism product development.

We are seeking a Visitor Experience - Commercial and Business Manager to lead commercial tourism development and management in ACT parks, reserves, and forests. This position will lead the development of a framework to guide nature-based tourism activities across the PCS managed estate.

The position is responsible for the day-to-day management of the development of appropriate commercial tourism ventures within PCS estate, with support from the Commercial Tourism Manager. This includes using management of the NatureStays portfolio of property, compliance frameworks such as relevant Plans of Management, the Nature Conservation Act (2014), the Public Unleased Land Act (2007) and the Emergencies Act , in addition to developing stakeholder relationships with industry, government, and community, to seek out, identify and develop tourism opportunities and challenge solutions for the Commercial Tourism Stream of Volunteer and Visitor Experience.

Eligibility/Other Requirements:

  • A current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Working with vulnerable people (WWVP) registration (
  • Be prepared to wear a uniform
  • Possess a manual drivers’ licence.

Highly Desirable:

  • Tertiary qualifications relevant to natural or cultural resource management and/or recreation or tourism management in protected areas are desirable but not essential.

Notes: This is a temporary position available up until April 2025. An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only.

How to Apply: Please submit a written application addressing the Selection Criteria limiting responses to 350 word per criteria, along with your current curriculum vitae, listing two referees and their contact details.

Applications should be submitted via the Apply Now button below.

Job Closing Date

31 May, 2022