Systems Administrator Apple Solution

$99,431 - $122,556 yearly
  • NSW Department of Education
  • Eveleigh NSW 2015, Australia
  • 13 May, 2022

Job Description

Organisation / Entity: Department of Education
Job category:

Information and Communications Technology | Systems Administration

Job location:

Sydney Region / Sydney - East

Job reference number: 00008WXS
Work type: Full-Time
Number of positions: 1
Total remuneration package: $122,556. Package includes salary ($99,431 - $110,064), employer's contribution to superannuation and annual leave loading.
Contact: - Garry Richards
Closing date: 25/05/2022 - 11:59 PM


  • Temporary Full-Time from 16/6/2022 to 16/6/2023
  • Location: Eveleigh

About the Department of Education

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population.

For more information about the Department of Education, please visit NSW Department of Education

The desktop platform team pride themselves in their approach to device management and creative thinking, particularly within the Apple landscape.

We have automated complex scalable solutions, implemented creative hybrid cloud outcomes and manage hundreds of thousands of Windows and Apple devices across NSW Public Schools.

About the role

The Systems Administrator - Apple Solutions, is part of a dynamic team responsible for the effective implementation and operation of the Department’s Apple desktop environment.

It is heavily involved in all aspects of the Apple landscape, utilising Modern Device management tools such as Jamf Pro and industry recognised cloud solutions, to ensure stability and scalability for NSW Public Schools.

For further information please click here to view the role description

Essential requirements of the role

  • Industry certification in relevant technologies or equivalent industry experience.
  • Demonstrated knowledge in modern Apple desktop and device management technologies and associated applications
  • Proven experience in solution delivery, product lifecycle and customer service.
  • Key knowledge and experience
  • Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

About you

  • To stand out from the crowd and be successful in this application, we’re looking someone that enjoys working with Apple technologies.
  • Someone who understands public schools and has experience in implementing large scaled complex solutions.


  • Opportunity to make a difference at Department of Education
  • Flexible work-life balance
  • Competitive salary
  • 35 hour week

How to apply
When applying you will need to:

Attach a resume (maximum 5 pages) and a cover letter (maximum 3 pages) outlining how you meet the requirements and capabilities of this role as well as providing answers to the 2 pre-screening questions below:

Question 1

Describe a situation where you or your team were required to implement a solution to improve an Apple service. Explain your skills and technical strengths used to achieve the deliverable, how you anticipated and solved potential problems and your approach to provide sound advice overcoming recognised barriers. (400 words)

Question 2

Provide an example where you have successfully collaborated with a stakeholder/vendor, to remediate or develop a solution to a technical issue. Explain your approach in building strong relationships and promote a positive culture, how you share the technical knowledge within the team and took the responsibility in delivering quality customer service.

(400 Words)

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

Closing date: Wednesday 25th May 2022 at 11:59pm.

For role enquiries please contact Garry Richards at