Linen Assistant

$51,001 - $53,047 yearly
  • ACT Government
  • ACT Government Offices, London Circuit, Canberra ACT, Australia
  • 14 Jun, 2022
Full time Medical, Health, and Social Work

Job Description

Classification: Capital Linen Service Band 1
Salary: $51,001 - $53,047 plus superannuation
Position No: 26479, several
Directorate: Transport Canberra and City Services
Advertised (Gazettal date): 14 June 2022
Contact Officer: Peter Chamberlain on or (02) 6207 6954

Details: Capital Linen Service (CLS) provides a managed linen service to a wide range of clients in the ACT, which include public and private hospitals, health and aged care providers, hotels, restaurants, major tourist attractions, educational institutions and emergency services.

Capital Linen Service Values and Behaviours

We think about our customers and our people in all that we do. As people we lead by being safe and responsible. The little things we do reflect the effort we put in and display the pride we have. We display a positive and proactive attitude and we support and respect individuals. As teams we co-ordinate and manage activity and outcomes. We inquire, seek and share Knowledge to realise our opportunities. To all we effectively communicate, listen and develop shared understandings and we do everything with quality.

Position Overview

As a member of the production team, a linen assistant will be rotated through a variety of areas and teams within the organisation.  A Linen Assistant will contribute to the production process by sorting, washing, feeding, ironing, folding and packing linen to ensure customer orders are ready to be delivered on time.  A Linen Assistant may be required to work and be trained in other operational locations such as hospitals.

What You Will Do

A Linen Assistant is required to perform the following duties:

  • ·Ensure all finished product adheres to relevant quality standards which assist in maintaining customer satisfaction.
  • Work safely and in accordance with CLS processes and procedures.
  • Undertake and satisfy extensive on the job training requirements across multiple areas of the laundry production process.
  • Be able to stand for long periods of time and undertake physical work including lifting, carrying and transporting soiled and clean linen over the course of the day.
  • Identify and report hazards and incidents immediately to the relevant Supervisor or Leading Hand.
  • Work with clean and soiled linen.
  • Work with a range of industrial machines like washing machines, ironers and folders.
  • Work in a range of locations.
  • Fill out production data sheets and other production information where required.
  • Participate in customer stocktakes.
  • Internally and externally promote high quality, responsive customer service principles, practices and attributes.
  • Contribute to the improvement of the laundry production process through the sharing of ideas.
  • Be a positive influence on the team to maintain and assist in the improvement of workplace culture and employee satisfaction.
  • Work overtime, public holidays and weekends as required.
  • Answering the telephone in a respectful and courteous manner.
  • Rotate throughout the plant or The Canberra Hospital Linen Room or University of Canberra Hospital where required.

·Other duties as required.

  • This position does not involve direct supervision of staff.

The ACT Public Service is committed to building a culturally diverse workforce and an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability and those who identify as LGBTIQ are encouraged to apply.

Eligibility/Other Requirements:

  • ·Experience working in industrial laundry (highly desirable)
  • ·Permanent Resident of Australia (mandatory)
  • ·Driver’s licence C Class (desirable)
  • ·This position requires a pre-employment medical
  • ·This position does not require a Working with Vulnerable People Check.

Note: There are several permanent positions available from this recruitment process.

How to Apply: To apply for the role of Linen Assistant, please provide an up-to-date curriculum vitae and your response to the following questions with no more than 1 page (A4).

  1. Detail your experience in working in the laundry or similar industry (such as cleaning, hospital or hotel etc)?
  2. What areas/equipment in a laundry or linen service (or similar industry) have you been trained to work in?
  3. Provide the contact details of two referee’s from your current workplace (Supervisor/Manager).

Applications should be submitted via the Apply Now button below.

Applicants should note that a Joint Selection Committee (JSC) established in accordance with the collective/enterprise agreement provisions will assess all applications for this position.

Job Closing Date

30 Jun, 2022