|Organisation / Entity:||Department of Education|
Information and Communications Technology
Sydney Region / Sydney - Inner West
|Job reference number:||00008ZHM|
|Number of positions:||1|
|Total remuneration package:||$90,369. Package includes salary ($74,117. - $81,158.), employer's contribution to superannuation and annual leave loading.|
|Contact:||0401 999 055 - Mark Dahdah|
|Closing date:||03/07/2022 - 11:59 PM|
About the Department of Education
The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population.
For more information about the Department of Education, please visit NSW Department of Education
We are a highly collaborative and energetic team who deliver tremendous ICT Support to NSW Public Schools and Corporate offices..
About the role
The ICT Support Officer provides ICT support to facilitate the delivery of efficient, quality ICT services to
NSW public schools and departmental offices.
The role contributes to a high performing team and acts to ensure excellent customer service and continuous service improvement.
Provide customer facing support both onsite and remotely to NSW Public Schools in the IT services below:
For further information please view the role description
Essential requirements of the role
Key knowledge and experience
Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.
Are you someone that embraces teamwork, is willing to learn, enthusiastic and wanting to join a rewarding and diverse team? This is the job opportunity for you!
We are looking for an amazing ICT Support Officer to join our dedicated and skilful team who are ready to share their wisdom.
How to apply
When applying you will need to:
Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as well as providing answers to the 2 pre-screening questions below:
Describe a time when you have provided excellent ICT support for a customer. What did you do, what was your feedback and why was it a success? (400 word maximum)
Describe a time when you were asked to provide an IT solution to solve a complex IT request. What was the request, and what did you achieve? (400 word maximum)
Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a Working with Children Check and National Criminal History Check.
This is a child-related role. As a condition of employment you will be required to provide a Working with Children Check (WWCC) Clearance number and complete a National Criminal Record Check. Visit the website for more information.
Closing date: 3 July 2022 at 11:59pm.
For role enquiries please contact Mark Dahdah details at Mark.firstname.lastname@example.org or on 0401 999 055