Safety and Quality Data Officer

$84,749 - $89,705 yearly
  • ACT Government
  • ACT Government Offices, London Circuit, Canberra ACT, Australia
  • 21 Jun, 2022
Full time Administrative, Clerical and Office Support Medical, Health, and Social Work Science and Technology

Job Description

Classification: Administrative Services Officer Class 5
Salary: $84,749 - $89,705 plus superannuation
Position No: 13806 - 023LS
Directorate: Canberra Health Services
Advertised (Gazettal date): 20 June 2022
Contact Officer: Kath McMaster on or (02) 5124 9593

Our Vision: creating exceptional health care together

Our Role: to be a health service that is trusted by our community

Our Values: Reliable, Progressive, Respectful and Kind

Under current Public Health Emergency Directions all Canberra Health Services staff are required to be fully vaccinated against COVID-19.

In order to be eligible for employment with Canberra Health Services you will be required to provide evidence of vaccination against COVID-19 by way of a Vaccination Certificate or provision of an authorised exemption, for consideration. Please ensure you include this information with your application documentation.


Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary, and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website:

The role of the Quality, Safety, Innovation and Improvement Division (QSII) is to promote and facilitate a culture of excellence, innovation, education and research in healthcare improvement through a framework designed for the delivery of a safe, effective and reliable healthcare system. This is achieved through:

  • Safeguarding the high standards of care through the development of supporting policies, procedures, consumer engagement strategies, reporting and investigating reported incidents and communicating themed patient safety issues and risks to the organisation.
  • Continually improving the quality of the services through active teaching, coaching, facilitation of improvement programs and the provision of information for service improvement.
  • Monitoring clinical performance, analysis of clinical information and developing insights into healthcare improvement.

Branches within the Quality, Safety, Innovation and Improvement Division are:

  • Patient Experience
  • Incident Management
  • National Standards, and Accreditation

Clinical Analytics and Insights and Quality Improvement

The role of the Quality and Safety Data officer is to promote and facilitate a culture of excellence, innovation, education and research in healthcare improvement through a framework designed for the delivery of a safe and reliable healthcare system. The Quality and Safety Data Officer works within the small Clinical Analytics and Insights Team responsible for confirming the provision of safe, effective, efficient care within CHS. This position requires strong attention to detail and will work with large quantities of data from differing data sources, while completing multiple tasks in a timely matter.


CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are particularly encouraged to apply.

Behavioural Capabilities

  1. High level communication and interpersonal skills
  2. High degree of self-motivation
  3. Strong organisational skills with an ability to work independently and within a team environment

Position Requirements/Qualifications:

Relevant skills and expertise with data systems, extraction and reporting. Experience in a health environment is desirable.

  • Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.
  • Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.

Note: This is a temporary position available for Six months with the possibility of extension and/or permanency.

Prior to commencement successful candidates will be required to:

  • Undergo a pre-employment National Police Check.

For more information on this position and how to apply “click here”

Job Closing Date

04 Jul, 2022