Customer Service Officer x 2

$64,201 - $70,883 yearly
  • Augusta Margaret River Shire Council
  • Shire of Augusta-Margaret River, WA, Australia
  • 22 Jun, 2022
Part time Administrative, Clerical and Office Support Customer Service, Receptions, and Complaints

Job Description

We are currently seeking two enthusiastic Customer Service Officers to join the team.  You will be split between the Shire’s Administration Centres in Augusta and Margaret River. Reporting to the Team Leader Customer Services, you will be responsible for providing a professional initial point of contact for the Shire and processing Shire applications and Department of Transport transactions for customers. 

Previous experience in a multi-disciplinary front-line customer service environment is essential.  Demonstrated data entry and keyboarding skills, competence in MS Office and financial/cash receipting programs, alongside a high level of accuracy are fundamental.  Proven ability to advise on legislative and policy requirements are key for the role.  An understanding of Local Government functions, accreditation as a Department of Transport Licencing Officer and working knowledge of Synergy software are desirable although not essential.  If this sounds like you, please apply now.  We look forward to hearing from you.

Applications Close:     Wednesday, 29 June 2022 at 4:00 pm
For Job Information:    Please contact Vicki Scott on 9780 5224
To Apply:                       Please apply online or email your resume, covering letter and completed application form addressing the selection criteria to

Job Closing Date

29 Jun, 2022