Customer Service and Administration Officer

$1,068 - $1,122 weekly
  • Bathurst Regional Council
  • Bathurst Regional Council, Russell Street, Bathurst NSW, Australia
  • 22 Jun, 2022
Full time Administrative, Clerical and Office Support Customer Service, Receptions, and Complaints

Job Description

About the role

Bathurst Regional Council is currently seeking a full-time Customer Service and Administration Officer, this position is part of the administration team providing customer service and administration support in relation to the functions of the Environmental Planning and Building Services Department of Council.

This position provides quality customer service (phone and reception) to the public and undertakes a range of complex administration tasks utilising a range of internet and intranet based data administration and records management systems and Microsoft computer packages.

Key Requirements


  • Certificate in Office Administration or equivalent
  • Current Class C NSW Driver's Licence
  • Excellent customer service skills
  • Excellent administrative skills – e.g. data entry, record keeping, touch typing, preparation of correspondence
  • Proficiency in the operation of various computer packages including a well developed understanding of Microsoft office programs, Adobe and internet and intranet based data administration applications and records management systems
  • Experience in updating/maintaining databases and registers
  • Good oral and written communication skills

What we can offer

  • Work/Life Balance 
  • Rostered day off every third week
  • Generous leave entitlements 
  • Corporate gym membership
  • Employee education assistance
  • Access to training and professional development opportunities
  • Access to confidential employee assistance program

This position requires a pre employment health assessment which includes a functional, audio and drug & alcohol screen.

Salary: $1,068.20 to $1,122.28 per week + super

Position Status: Permanent Full Time 

Hours of work: 35 hours per week with an RDO every third week

Application closing date: Sunday, 10 July 2022, at 11.30pm

Contact Officer: Environmental, Planning & Building Services Department - 02 6333 6213

Bathurst Regional Council is an Equal Employment Opportunity employer. Aboriginal and Torres Strait Islander people are encouraged to apply.

How to Apply

To submit your application for this position, please complete the questionnaire below. You will then be prompted to attach your resume and copies of any relevant qualifications (please note, attaching a resume is mandatory). You must have the right to live and work in Australia to apply for this job. 

Job Closing Date

10 Jul, 2022