Library Services Officer (Dalby Library)

  • Western Downs Regional Council
  • Dalby QLD, Australia
  • 22 Jun, 2022
Full time Administrative, Clerical and Office Support Customer Service, Receptions, and Complaints

Job Description



 Permanent Full Time 

 Dalby MyAll 107 (Library) 

  • Permanent Full Time Position | Deliver customer service, library services and public programs
  • Ongoing training and career progression opportunities | Work / life balance - option of 9 day fortnight or 19 day month
  • Experience Western Downs - It's the people who make it! 

About the Western Downs and Council

It is an exciting time to be living and working on the Western Downs, with a strong, diverse economy creating exciting opportunities for our growing regional area.

The Western Downs is also emerging as a prime tourist destination with a variety of unique experiences, vibrant major events, and stunning natural landscapes to captivate visitors of all ages and interests.

Western Downs Regional Council (WDRC) is a sustainable organisation delivering modern and quality essential services to around 35,000 residents.

WDRC is made up of people from diverse backgrounds, demonstrating the people that make our region unique and dedicated to making a real difference in the community. 

About the Opportunity

Based at the Dalby Library, you will be responsible for delivering Library services and public programs. 

Reporting to the Library Delivery Supervisor, you will:

  • provide a quality library service, including reader advisory, circulation & support for digital literacy;
  • engage with a wide variety of community groups and individuals to establish networks and deliver public programs through Libraries and the Communities Department; and
  • provide a timely, effective and accurate level of service including financial records, documentation, record-keeping, transactions and reporting. 

About yourself

The successful applicant will have:

  • a high level of digital literacy with an appetite for early adoption and application of emerging technology trends;
  • experience with customer service and meeting deadlines;
  • experience with accurate cash handling, receipting and reporting; and
  • a Working with Children Blue Card or be able to obtain one.

It is strongly recommended that applicants are fully vaccinated (received 2 doses of a COVID-19 vaccine recognised by the Therapeutic Goods Administration or as determined by Queensland Health (Public Health Direction)). You agree that you will comply with Council's COVID-19 Vaccination - Organisational Policy 

The benefits WDRC offer:

  • Work / life balance - option of 9 day fortnight or 19 day month
  • Access to Corporate Health Plan
  • Health & Wellbeing program and Mental Health Support
  • Access to free Employee Assistance Program & confidential counselling
  • Salary Packaging available - Motor Vehicles, Superannuation, Remote Area Housing (Rent), Fuel, Gas and Electricity
  • Locality allowance
  • Job security in a local government position
  • Living & Working in the Western Downs:
    • Welcome Guides
    • Experience Western Downs
    • Taste the Western Downs

If you are ready to bring your passion for customer service to our dynamic library team, this role is for you.  TOGETHER WE MAKE A REAL DIFFERENCE.  

Applications close at 5pm AEST Thursday 30 June 2022. 

Additional Information

The recruitment process includes candidates completing a pre-employment health declaration and you may be required to undergo a pre-employment medical including drug and alcohol testing.

Applicants for this position agree to WDRC conducting an independent employment check you’re your current (or most recent) employer prior to your formal appointment to the advertised position.

Western Downs Regional Council reserves the right to close or withdraw vacancies before the advertised closing date, or extend, without prior notice.

Job Closing Date

30 Jun, 2022