Customer Service Officer – Supervisor

$84,749 - $89,705 yearly
  • ACT Government
  • ACT Government Offices, London Circuit, Canberra ACT, Australia
  • 23 Jun, 2022
Full time Administrative, Clerical and Office Support Customer Service, Receptions, and Complaints

Job Description

Classification: Administrative Services Officer Class 5
Salary: $84,749 - $89,705 plus superannuation
Position No: 14631, several
Directorate: Chief Minister, Treasury and Economic Development
Advertised (Gazettal date): 23 June 2022
Contact Officer: Steve Bowen on or (02) 6207 6955

Details: The Application and Approvals Team within Access Canberra is seeking highly motivated individuals for supervisor positions. As a supervisor, you will need to have excellent communication and people skills, including the ability to motivate and develop individuals and be committed to the goals of the Access Canberra’s strategic plan.

Successful applicants will be required to assist with coordinating and directing the work of our staff, who provide innovative, high quality customer services through the Access Canberra - Land, Planning and Building Services Centre.
The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply

Eligibility/other requirements: Applicants must have well developed telephone and written communication skills, including excellent spoken and written English.
This position does involve direct supervision of personnel.

Note: These are temporary positions available up to six months.
These positions are available to ACT Government officers and employees only.
An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next six months.Selection may be based on application and referee reports only.

How to apply: Please review the Position Description details about the role associated responsibilities.

Suitability for this position will be assessed on your skills, knowledge, and behaviour in relation to the duties/responsibilities listed in the Position Description.
Please submit a written application, of no more than two pages, curriculum vitae, and the contact details of two referees including a current supervisor/manager.

The written application should be written in the form of a pitch and should not specifically address the Selection Criteria within the Position Description but indicate your capacity to perform the duties and responsibilities at the specified classification.

Applications should be sent to the Contact Officer.


These are temporary positions available up to six months.These positions are available to ACT Government officers and employees only.

Job Closing Date

30 Jun, 2022