Family Support Worker

$87,923 - $95,839 yearly
  • Port Phillip City Council
  • St Kilda VIC, Australia
  • 24 Jun, 2022
Full time Administrative, Clerical and Office Support Medical, Health, and Social Work

Job Description

  • Band 6: Salary Range band 6 $87,923 to $95,839 plus 10% Super

  • Full Time ongoing role

  • Based primarily at St Kilda Town Hall, flexible working arrangements available 

About the Organisation 

The City of Port Phillip is an inner-city council with around 1000 employees who deliver more than 100 programs and services to our residents, businesses and visitors. These range from childcare and immunisations, to libraries, management of parks and open space, rubbish collection, road maintenance and more. City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation.  

About the Role 

Are you passionate and experienced in supporting vulnerable families and children? 

Family Support Workers take a lead case management role in the delivery of integrated family services, supporting vulnerable families with children between 0-17 years through the Integrated Family Services program. A key part of this role is to work collaboratively with internal and external key service providers. 


  • Formal support for families with young people aged 0 to 17

  • Documenting support provided in detailed case notes and reports

  • Support to other Family Services roles include playgroups and outreach work 

Skills and Experience 

  • A demonstrated ability to work collaboratively and innovatively, and provide a quality case management service to vulnerable and at risk families

  • Relevant tertiary qualification in Social Work or equivalent

  • Knowledge of the integrated family services system

  • A commitment to collaborative practice and experience working in multi-disciplinary teams

  • Strong personal organisation skills, including the ability to manage multiple tasks

Security Requirements and Professional Obligations 

Pre-employment screening will apply to all appointments

Prior to a formal letter of offer, preferred applicants will be asked to provide:

  • Evidence of mandatory qualifications/registrations/licences

  • Sufficient proof of their right to work in Australia                                                  

  • Sufficient proof of their identity. 

  • Evidence of COVID-19 Vaccination in line with VIC Gov Advice

  • Complete a National Police Check completed via City of Port Phillip’s Provider.

  • Evidence of a Working with Children Check. 

How to Apply 

Click APPLY 

All applicants must provide a Cover Letter in response to the key selection criteria which is located on the last page of the position description. The Cover Letter should be no longer than 2 pages and include each heading in the Key Selection Criteria. 

Further information can be obtained by contacting Brittany Brimmer, Team Leader Family Support Services, on 0434 685 032. 

Applications close 11.59pm 26th of June 2022 

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact David Crichton (HR Business Partner) via mobile 0466 859 533 or email: 

The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued. We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability.

Job Closing Date

26 Jun, 2022