Clinical Audit Manager

Classification: Senior Officer Grade C
Salary: $114,928 - $123,710 plus superannuation
Position No: 20114 - 023LR
Directorate: Canberra Health Services
Advertised (Gazettal date): 23 June 2022
Contact Officer: Kath McMaster on kathryn.mcmaster@act.gov.au or (02) 5124 9593

Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind

Under current Public Health Emergency Directions all Canberra Health Services staff are required to be fully vaccinated against COVID-19.

In order to be eligible for employment with Canberra Health Services you will be required to provide evidence of vaccination against COVID-19 by way of a Vaccination Certificate or provision of an authorised exemption, for consideration. Please ensure you include this information with your application documentation.

POSITION OVERVIEW

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website:  https://www.health.act.gov.au/

The role of the Quality, Safety, Innovation and Improvement Unit (QSII) is to promote and facilitate a culture of excellence, innovation, education and research in healthcare improvement through a framework designed for the delivery of a safe and reliable healthcare system.  This is achieved through:

• Safeguarding the high standards of care through the development of supporting policies, procedures, consumer engagement strategies, reporting and investigating reported incidents and communicating themed patient safety issues and risks to the organisation.
• Continually improving the quality of the services through active teaching, coaching, facilitation of improvement programs and the provision of information for service improvement.
• Monitoring clinical performance, analysis of clinical information and developing insights into healthcare improvement.
• Branches within the Quality, Safety, Innovation and Improvement Division are:
• Patient Experience
• Incident Management
• National Standards, and Accreditation
• Clinical Analytics and Insights and Quality Improvement

The Clinical Audit Manager works within the Clinical Analytics and Insights Team responsible for confirming the provision of safe, effective, efficient care within CHS. The Clinical Audit Manager will provide leadership in the development and testing of audit tools including linkages to national standards and CHS policy; delivery of education around the use of audit tools; coordination of organisational wide audits and report on audit findings. The Clinical Audit Manager will also liaise with relevant stakeholders within QSII and across CHS on audit requirements.

DUTIES

Under limited direction of the Director of the Clinical Analytics and Insights Team you will be required to develop audit schedules, design and test audit tools, educate staff on the use of audit devices and report on audit findings. You will:

1. Plan, organise and manage a schedule of audits across CHS.
2. Manage, develop and test electronic and paper-based health care audit tools; produce qualitative and quantitative reports; and educate relevant stakeholders within QSII and CHS on audit requirements, use of audit tools, and interpretation of audit results.
3. Provide advice regarding appropriate audit design, analysis of results and reporting audit findings, to support the CHS strategic plan and CHS activities toward accreditation against National Safety and Quality Health Service Standards.
4. Support a culture of quality assurance and continuous quality improvement and evaluation using the principles of improvement science.
5. Represent QSII at relevant internal and external forums.
6. Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

ABOUT YOU

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are particularly encouraged to apply.

Behavioural Capabilities

1. High level communication and interpersonal skills
2. High degree of self-motivation
3. Strong organisational skills with an ability to work independently and within a team environment.
4. Patient/consumer/carer focus

Position Requirements/Qualifications:

Relevant tertiary qualifications and/or work experience in qualitative or quantitative research methods is preferred. Experience in building audit tools in SharePoint and/or Adobe, particularly in a clinical environment, OR the capacity and desire to learn how to build audit tools is desirable. Experience in a health environment is desirable.

Applicants should:

• Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.
• Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.

Note: This is a temporary position available for 9 months with the possibility of extension and/or permanency.

Prior to commencement successful candidates will be required to:

• Undergo a pre-employment National Police Check.

For more information on this position and how to apply "click here"

Note

This is a temporary position available for 9 months with the possibility of extension and/or permanency.