Administration Manager

$84,749 - $89,705 yearly
  • ACT Government
  • ACT Government Offices, London Circuit, Canberra ACT, Australia
  • 04 Aug, 2022
Contractor/Temp Executive and Management

Job Description

Classification: Administrative Services Officer Class 5
Salary: $84,749 - $89,705 plus superannuation
Position No: 18274 - 024QE
Directorate: Canberra Health Services
Advertised (Gazettal date): 03 August 2022
Contact Officer: Jodi Wilson on or (02) 5124 6798

Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind


Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary, and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website:

Reporting to the Business Manager, this role will be responsible for leading a team consisting of approximately 20 administration officers across several specialties in the delivery of all frontline operational functions. This role will ensure that Key Performance Indicators are met by all services and Standard Operating Procedures adhered to. The frontline administration roles are responsible for registration of referrals, booking patient appointments, managing waiting lists as well as tracking billing and revenue. There are also several team members who provide Office Manager/PA support to the Clinical Directors.

The Administration Manager will provide day to day supervision to staff, human resources support including recruitment as well as the ability to extract and report on data relating to Ambulatory Services.

Administration staff are frequently required to communicate with internal and external stakeholders including patients, carers, referrers, medical, nursing and allied health staff.


CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as Lesbian, Gay, Bisexual, Transgender, Intersex, or Questioning (LGBTIQ) are particularly encouraged to apply.

Behavioural Capabilities

  • Strong organisational skills with a high degree of drive
  • Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs
  • Ability to lead by example, support others and demonstrate integrity
  • Ability to lead change, discover and analyse opportunities for improvement.

Position Requirements/Qualifications:

Relevant experience working in an administrative capacity and/or working towards or holds a certificate in management or customer service or another relevant field is desirable.

Note: This is a temporary position available for four months with the possibility of extension.

Prior to commencement successful candidates will be required to:

  • Undergo a pre-employment National Police Check.
  • Obtain a Compliance Certificate from OMU (Occupational Medicine Unit) relating to assessment, screening, and vaccination processes against specified infectious diseases.

For more information on this position and how to apply "click here"


This is a temporary position available for four months with the possibility of extension.

Job Closing Date

17 Aug, 2022