Administration Officer – Fixed Term (Ref: 822)

$22.75 - $28.98 hourly
  • Greater Geraldton City Council
  • Geraldton WA, Australia
  • 04 Aug, 2022
Contractor/Temp Administrative, Clerical and Office Support Customer Service, Receptions, and Complaints Police, Military, Security, Fire, Emergency Services

Job Description

The Administration Officer role provides a high standard of administrative support to the Emergency Management team and assists in the provision of quality customer service through verbal and written communication to both internal and external customers. In this position, incumbents will assist the technical officers in the office and occasionally in the field. The primary output of this position is to produce quality correspondence for a range of stakeholders based on relevant legislation and update internal databases and record systems.

This position is for a fixed term contract until 16 December 2022.

Key accountabilities:

  • Serve as the main point of contact for all work request and correspondence related phone calls for Emergency Management, demonstrating customer service principles.
  • Address a range of routine customer requests relating to the firebreak and fire prevention season, determining customer needs, servicing their expectations and providing effective, timely solutions, escalating enquiries through to technical staff where necessary.
  • Provide administrative support including preparation of customer correspondence, mail merges, binding, laminating, filing and raising requisitions for purchases in accordance with the City’s policies and procedures.
  • Accurately input, monitor and maintain customer records within City systems and databases.

For further information view the position description: Administration Officer - Fixed Term

To gain a better understanding of the role, please call Wayne Ellis, Coordinator Emergency Management on 08 9956 6766.

Position requirements:

The successful applicant will have previous experience in general administration duties, including dealing with customer enquiries and data entry.

Completion of a pre-employment medical including alcohol and other substances testing is required of all positions at the City.

Remuneration and benefits:

A pay rate between $22.75 and $28.98 per hour will be offered dependent on knowledge, skills, experience and qualifications.

Some of the additional benefits of working for the City include:

  • Up to 19.5% Superannuation (with superannuation co-contribution scheme)
  • 22 Annual Leave days per annum (pro rata)
  • Health & Wellbeing Program
  • Career opportunities
  • Centrally located
  • Free parking

Interested in applying?

To be considered for this vacancy, you must include the following documents in your application:

  1. A completed Application Form (to enable the E-Form, save the document to your computer desktop)
  2. A current resume
  3. A document briefly addressing each of the selection criteria outlined in the roles position description (please refer to the Candidate Information Pack for further details)

Applications should be emailed to the Chief Executive Officer at or sent to: City of Greater Geraldton, PO Box 101, Geraldton WA 6531 by 4pm, Friday 19 August 2022.

Ross McKim


Job Closing Date

19 Aug, 2022