Family Support Officer

$94,016 - $104,282 yearly
  • Greater Geelong City Council
  • 100 Brougham St, Geelong VIC 3220, Australia
  • Jan 12, 2021
Full time Medical, Health, and Social Work Other Trades and Services

Job Description

Job no: 495866
Work type: Permanent Full Time
Classification: Band 7 ($94,016 - $104,282 pa)
Categories: Child & Family Services

About us

We are committed to working together for a thriving community. We do this by delivering over 130 services to our rapidly growing population and working hard to protect and improve what it is that makes Greater Geelong such a great place to live.

We’re going through an exciting period of change that will help us serve our community better. From digital modernisation to the contemporary office we’re building in Central Geelong, now more than ever is a great time to join our diverse and inclusive team.

About the Role

In this role you will be working in the Family Services Development team to promote optimal child health and well-being in children under school age whose health and developmental outcomes have been identified as being at risk. You will do this by providing developmental, psychosocial and risk assessments and working in collaboration with other relevant service providers. You will provide a case management service to vulnerable children and their families and monitor the health and well-being of the infant/child whilst providing an advisory, supportive and educative secondary service to families and care givers.

Key responsibilities include:

  • The provision of a Family Support Service delivered within service/s program standards and frameworks.
  • A commitment to the provision of a quality service and continuous improvement.
  • Maintaining professional knowledge and skills and applying theoretical frameworks to evidence-based interventions.
  • Developing and maintaining partnerships with relevant services with a collaborative, integrated approach.
  • Maintaining working knowledge of and meeting all requirements in respect to relevant legislation, program and practice guidelines and service agreements.

About you

To be successful in this role, you will have:

  • Possession of a relevant university or postgraduate qualification with a minimum of 4 years work experience.
  • A current employee Working with Children check.
  • Sound knowledge and experience in providing therapeutic evidenced based interventions to vulnerable infants and their families.
  • A sound knowledge and demonstrated experience in providing case management to families where there are complex and multiple issues.
  • A capacity to apply a range of theoretical and assessment frameworks and to integrate them into practice.


  • Skills and experience in working within a multidisciplinary setting.
  • Skills and experience in writing reports / documents for a variety of audiences and giving evidence in court.

As a member of our team, you’ll enjoy the benefits of:

  • flexible work arrangements
  • paid parental leave (14 weeks)
  • a healthy and safe environment
  • our employee wellbeing program
  • discounted memberships at Swim Sport and Leisure facilities
  • career development opportunities.

Applications and Enquiries

Click the Position Description link to view more information about this position. Applicants must address the Key Selection Criteria as listed in the position description.

Click the Apply for this job button to submit your application or find out more about this opportunity.

Enquiries: Julie Brooks | 03 5272 5173 |

City of Greater Geelong values equal opportunity, fairness and enjoys a diverse and inclusive workforce. Applications are encouraged from people with a disability, Aboriginal and Torres Strait Islander descent, and people of all other cultural backgrounds.

Applications close: 18 Jan 2021 5:00 PM AUS Eastern Daylight Time

Job Closing Date

Jan 18, 2021