Network Support Officer

$71,896 - $77,717 yearly
  • Western Australia Government - Education
  • South Bunbury WA 6230, Australia
  • 06 Apr, 2021

Job Description

Department of Education
Independent Public School - Southwest Education Region
Newton Moore Senior High School
Network Support Officer
Level 3, $71,896 - $77,717 per annum (PSCA 2019)
Advertised Vacancy Number: IPS/SS674576

This is a permanent part-time (0.6FTE) position commencing Term 2, 2021

Newton Moore Senior High School (SHS) is seeking to employ a motivated, pro-active Network Support Officer.

The role of the Network Support Officer is to provide the effective maintenance of IT infrastructure, resources and networks in the school to maximise both educational and administrative outcomes. The Network Support Officer will work within the Departments Standard Operating Environment (SOE) framework and ensure the integrity of educational and administrative data through the implementation and maintenance of data security strategies.

The successful applicant will provide advice to school administration on new and changing ICT resources and be responsible for the coordination and implementation of these within the school environment. You will provide advice on technical issues associated with the network and deliver technical support to all users throughout the school.

Newton Moore SHS is looking for an individual who is self-motivated and innovative, with strong organisational skills in delivering and prioritising tasks when under pressure. You will ideally possess good verbal and written communication skills to be able to liaise effectively with other ICT staff, school administration and be able to develop and maintain documentation relevant to the outcomes required.

It is desirable that the successful applicant has experience in providing ICT support services including change management and ICT project implementation experience, helpdesk management or working within a structured helpdesk system, troubleshooting network problems, software deployment, understanding wireless technologies, liaison with other organisational ICT support personnel, managing data security and disaster recovery processes for school managed file servers.

Please note that the suitable applicant will be engaged under the Public Service Award and will generally be required to work during school vacation periods.

Support staff at Newton Moore SHS make an important contribution to student progress and achievement through the support of school management, teaching practice and the maintenance of positive relationships with students, parents and the community at Newton Moore SHS. Additionally, support staff contribute to outcomes that align with the school vision, business plan and other operational targets by providing assistance to the teaching staff, student services and pastoral care team and school administration.

Newton Moore SHS is an Independent Public School (IPS) located in Bunbury, 175kms south of Perth. We have a strong commitment to offering innovative and best practice educational programs. The school delivers two Department of Education Approved Specialist Academic Programs: Science Horizons and Engineering Specialist. Newton Moore SHS is also Teacher Development School (TDS) for secondary science and a Lead Language School and supports with training and assisting staff across the South West. The school is a Registered Training Organisation (RTO) for Certificate II courses in Aquaculture and Workplace Skills.

As an independent public school, Newton Moore Senior High School provides students with a personalised, globally aware educational experience. The school, at the heart of South Bunbury, has a strong sense of community and celebrates the strengths of students through a variety of innovative programs

This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur throughout our school for up to 12 months following this initial appointment. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.

To be suitable for this role, you will need to demonstrate the following work related requirements (selection criteria):

  • Knowledge of network systems and platforms relevant to the operating environment.
  • Analytical and problem-solving skills relevant to the operational maintenance of Information Technology networks.
  • Organisational skills, including the ability to plan and implement data security procedures.
  • Verbal, written and interpersonal communication skills, including the ability to maintain effective working relationships with both internal and external clients.
  • Practical experience in developing and implementing user-training procedures.

Applications will be assessed against these work related (selection criteria) of the position. The business needs of the school may also be considered. It is therefore recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.

The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further information about Newton Moore Senior High School can be found by visiting or Schools Online.

Additional information about Independent Public Schools is also available here

For further job related information:
You are encouraged to contact Denise Harrison, Human Resources Officer, for further information about this employment opportunity, including information about living and working in South Bunbury, by telephoning 0416 171 697 or emailing

Application Instructions
All applications are submitted online. Select “Apply for Job”, at either the top or bottom of this screen and follow the instructions on your screen.

Your application should include:

  • A three (3) page statement addressing the Work Related Requirements (selection criteria), in context of the role and business needs of the school
  • A CV outlining your employment history and professional learning summary relevant to this position
  • The contact details for two (2) work related referees (one being your current line manager)

It is recommended you have these documents completed and ready to attach before selecting “Apply for Job”.

You are asked to complete an online application form and attach your documentation, please allow enough time to complete this process as applications cannot be accepted after the closing date and time.

After you have submitted your application online, you will receive an email confirming lodgement. If you do not receive a confirmation email, please telephone (08) 9264 4127.

If you are having difficulty submitting your online application, please telephone (08) 9264 8666 for assistance.

Employees will be required to:

  • Obtain a current Department of Education Criminal Record Clearance prior to commencement of employment;
  • Obtain or hold a current Working with Children Check;
  • Complete the Department’s induction program within three months of commencement;
  • Complete any training specific to this role required by Departmental policy;
  • Complete the Department’s training in Accountable and Ethical Decision-Making within six months of appointment; and
  • Provide evidence of eligibility to work in Australia for the term of the vacancy.

The Department applies a four (4) day breach period to this selection process.

Applications must be submitted before 4.30pm (WST) on Tuesday, 20 April 2021.



  • JDF - Network Support Officer - Level 3.pdf
  • applicant resource - how to write a cv and covering letter nov18.pdf
  • applicant resource - information for applicants mar2020.pdf

You can view and print these PDF attachments by downloading Adobe Reader.

WORK TYPE: Permanent - Part Time
FTE: 0.6
LOCATION: South Bunbury
CLOSING DATE: 2021-04-20 4:30 PM