IT Support Officer

$65,455 yearly
  • Charters Towers Regional Council
  • Charters Towers QLD, Australia
  • 08 Apr, 2021
Full time Information and Communications Technology

Job Description

About the Role

This position will contribute to the operational objectives of Council’s Information Technology functions by providing administrative support to the Technology Coordinator and IT staff.

Employment Status: Full Time, Permanent
Award Classification: Level 2 of the Queensland Local Government Industry (Stream A) Award – State 2017
Salary Range: $65,455.00 gross per annum

Essential Knowledge, Skills, and Abilities 

  • Excellent clerical, administrative and organisational skills, with the ability to use initiative to determine work priorities, meet deadlines and workflows
  • Advanced computer literacy with the ability to use finance, records management system and Microsoft Office Suite, particularly Word and Excel
  • Demonstrated ability to prepare a wide range of correspondence and documentation including emails, letters, reports and submissions to various stakeholders
  • Advanced ability to liaise and negotiate with a broad range of stakeholders, problem solve, and present a customer focused approach in a team environment
  • Well-developed verbal and written interpersonal communication skills
  • Ability to exercise judgement and initiative where procedures are not clearly defined and identify inefficiencies to improve business process and operations

Essential Education/Qualifications

  • Certificate III Business or equivalent experience

Essential Licences

  • Possession and maintenance of a current Queensland ‘C’ Class Driver Licence

Job Closing Date

21 Apr, 2021